5.37.5 Terms & Conditions | Joules Click here to use our accessible website
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Terms & Conditions

The following document outlines the terms & conditions for the Joules UK website.
Terms Correct as of 04/07/2024

Orders and Contract

Your order for goods is accepted and a contract is formed between Joules and you when we despatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you by Joules, nor at the point in time that you receive an email from Joules acknowledging receipt of your order. Until the goods are dispatched the order may not be accepted by Joules, or may be cancelled by you. For a full list of exceptions to items you can return please see under the heading Cancelling Your Order. For security reasons, until you have placed an order for goods, received your first statement and a payment has been received for those goods, you will be unable to order eGift cards. For security reasons we may restrict the volumes of certain items to be sold in any one transaction. Following formation of the contract, Joules shall continue to own any goods ordered until it has received payment in full from you, even though the goods may have already been delivered to you. Purchases from Joules, including transactions on your Nextpay Card will be charged the day the goods are dispatched.


Cancelling Your Order

Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service. Please be aware that your right to cancel does not apply to certain goods that we sell, for example, items which cannot be returned for health and hygiene reasons (e.g. swimwear, underwear, earrings, toiletries or face covering products) unless they are returned to us unused and in a fully resalable condition with all hygienic seals in place and unbroken, perishable items or items made or customised to your order. You must inform us of your wish to cancel in writing either by letter, email or call 0333 777 4560 within a period of 14 days beginning on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging, wherever possible, within 14 days of informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. See RETURNS section for details of how to return goods to us. We cannot accept substitute or alternative items by way of returns, nor are we able to send them back to you, so please look closely at the items you return to us. If you return or attempt to return substitute or alternative items, you will still be responsible for paying for the original item purchased and we reserve the right to charge an investigation fee of no less than £35 to cover the cost of our investigating the position. We can offset this amount due from other sums that may be due to you for refunds. Accepting returned goods and/or crediting an account does not constitute a waiver of our right to charge an investigation fee. For full details of your rights under the Consumer Protection Regulations, please contact your Citizens Advice Bureau or a Solicitor. For full details of how to return goods can be found in the Returns and Refunds section. Additional delivery charges such as DPD Precise delivery charges will not be refunded if you cancel or return your order.


Delivery to Stores

Delivery to stores is free. At times of peak trade, we may charge 25p for the Next Day To Store service, delivery to store will remain FREE for any subsequent days. You will be advised of the earliest delivery date at the time of order. The next day delivery to store service applies to most orders placed before 11pm on any day. Delivery times cannot be guaranteed. It is available in most stores, excluding Next airport stores and is subject to stock availability and demand. Delivery to store is not available for certain items listed below in the Store Delivery Exceptions section. Please take one form of personal identification e.g. driving licence or utility bill and either your credit account statement, delivery note or letter accompanying your Directory. We will email you when your order is ready for collection at your designated store. Parcels will be available for collection in most stores on the stated delivery day after 12 noon. Orders delivered to stores that are not collected within 10 days of the collection date will be returned to the warehouse and a refund processed.

Courier Delivery

Our standard courier delivery charge to home is £4.95 per delivery for one person delivery items. The standard next day delivery service applies to most orders placed before 11pm. All courier delivery services are subject to stock, courier area and availability and demand. When the standard courier service is not available, Joules will deliver by an alternative carrier and this may take longer. Next day delivery is not available for Sale items. In Northern Ireland, the standard next day delivery service applies on orders placed Sunday to Friday. Orders placed on a Saturday will be delivered on Monday.


Next day delivery is not available for Sale items. In Northern Ireland, the standard next day delivery service applies on orders placed Sunday to Friday. Orders placed on a Saturday will be delivered on Monday.


For full courier delivery charges, see the Delivery Charges section.


Specific delivery details will be confirmed at the time you order. Delivery times cannot be guaranteed. No delivery services are available on a bank holiday. We do not deliver wine & spirits outside mainland UK and Northern Ireland, this includes to BFPO addresses. Over our busy periods our standard delivery services may be affected, specific delivery details will be confirmed at the time of order.

Delivery Charges

Our standard courier delivery charge to home is £4.95 per order for one person delivery items. Items requiring 2 person delivery are charged at £15.00 per delivery. These additional delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given. Over our busy periods our standard delivery services may be affected, specific delivery details will be confirmed at the time of order.


Next Day Delivery is not available in the following postcodes (subject to change)


NB If the first 4/5 characters of any of these entries match your postcode (eg. AB12 3xx), this information relates to you. AB12 3, AB12 4, AB13 0, AB22 8, AB23 8, AB31 4, AB31 5, AB31 6, AB32 6, AB32 7, AB32 9, AB33 8, AB34 5, AB35 5, AB36 8, AB37 9, AB38 7, AB38 9, AB39 2, AB39 3, AB39 9, AB41 6, AB41 7, AB41 8, AB41 9, AB42 0, AB42 1, AB42 3, AB42 4, AB42 5, AB43 6, AB43 7, AB43 8, AB43 9, AB44 1, AB45 1, AB45 2, AB45 3, AB51 0, AB51 3, AB51 5, AB51 6, AB51 7, AB51 8, AB52 6, AB53 4, AB53 5, AB53 6, AB53 8, AB54 4, AB54 6, AB54 7, AB54 8, AB55 4, AB55 5, AB55 6, AB56 1, AB56 4, AB56 5, BA1 0, BA1 1, BA1 2, BA1 3, BA1 5, BA1 6, BA1 7, BA1 8, BA1 9, BA2 3, BA2 4, BA2 6, BA2 7, BA2 8, BD5 5, BS11 0, BS11 8, BS11 9, CA10 2, CA11 0, CA6 4, CA6 5, CA6 6, CA7 1, CA7 8, CA8 7, CB4 1, CB7 9, DD9 6, DD9 7, DG13 0, DG7 1, DG7 2, DG9 8, DG9 9, EC1A 1, EC1A 2, EC1A 4, EC1A 7, EC1A 9, EC1M 3, EC1M 4, EC1M 5, EC1M 6, EC1M 7, EC1N 2, EC1N 6, EC1N 7, EC1N 8, EC1P 1, EC1R 0, EC1R 1, EC1R 3, EC1R 4, EC1R 5, EC1V 0, EC1V 1, EC1V 2, EC1V 3, EC1V 4, EC1V 7, EC1V 8, EC1V 9, EC1Y 0, EC1Y 1, EC1Y 2, EC1Y 4, EC1Y 8, EC2A 1, EC2A 2, EC2A 3, EC2A 4, EC2M 5, EC2N 1, EC2N 2, EC2N 3, EC2N 4, EC2P 2, EC2R 5, EC2R 6, EC2R 7, EC2R 8, EC2V 5, EC2V 6, EC2V 7, EC2V 8, EC2Y 5, EC2Y 8, EC2Y 9, EC3A 1, EC3A 2, EC3A 3, EC3A 4, EC3A 5, EC3A 6, EC3A 7, EC3A 8, EC3M 1, EC3M 2, EC3M 3, EC3M 4, EC3M 5, EC3M 6, EC3M 7, EC3M 8, EC3N 1, EC3N 2, EC3N 3, EC3N 4, EC3P 3, EC3R 5, EC3R 6, EC3R 7, EC3R 8, EC3V 0, EC3V 1, EC3V 3, EC3V 4, EC3V 9, EC4A 1, EC4A 2, EC4A 3, EC4A 4, EC4M 5, EC4M 6, EC4M 7, EC4M 8, EC4M 9, EC4N 1, EC4N 4, EC4N 5, EC4N 6, EC4N 7, EC4N 8, EC4P 4, EC4R 0, EC4R 1, EC4R 2, EC4R 3, EC4R 9, EC4V 2, EC4V 3, EC4V 4, EC4V 5, EC4V 6, EC4Y 0, EC4Y 1, EC4Y 7, EC4Y 8, EC4Y 9, EH34 5, EH36 5, EH41 4, EH42 1, FK17 8, FK18 8, FK19 8, FK20 8, FK21 8, G53 6, G69 8, G81 5, G83 7, G83 8, G83 9, G84 0, G84 8, GU11 9, GU14 0, GU14 4, GU15 9, GU22 2, GU25 9, GY1 1, GY1 2, GY1 3, GY1 4, GY1 6, GY10 1, GY2 4, GY3 5, GY4 6, GY5 7, GY6 8, GY7 9, GY8 0, GY9 3, HS1 2, HS2 0, HS2 9, HS3 3, HS4 3, HS5 3, HS6 5, HS7 5, HS8 5, HS9 5, HU11 4, HU12 0, IM1 1, IM1 2, IM1 3, IM1 4, IM1 5, IM2 1, IM2 2, IM2 3, IM2 4, IM2 5, IM2 6, IM2 7, IM3 1, IM3 2, IM3 3, IM3 4, IM4 1, IM4 2, IM4 3, IM4 4, IM4 5, IM4 6, IM4 7, IM5 1, IM5 2, IM5 3, IM6 1, IM6 2, IM7 1, IM7 2, IM7 3, IM7 4, IM7 5, IM8 1, IM8 2, IM8 3, IM9 1, IM9 2, IM9 3, IM9 4, IM9 5, IM9 6, IM99 1, IM99 6, IV1 1, IV1 3, IV1 9, IV10 8, IV11 8, IV12 4, IV12 5, IV13 7, IV14 9, IV15 0, IV15 9, IV16 9, IV17 0, IV18 0, IV19 1, IV2 3, IV2 4, IV2 5, IV2 6, IV2 7, IV20 1, IV21 2, IV22 2, IV23 2, IV24 3, IV25 3, IV26 2, IV27 4, IV28 3, IV3 5, IV3 8, IV30 1, IV30 4, IV30 5, IV30 6, IV30 8, IV31 6, IV32 7, IV36 1, IV36 2, IV36 3, IV4 7, IV40 8, IV41 8, IV42 8, IV43 8, IV44 8, IV45 8, IV46 8, IV47 8, IV48 8, IV49 9, IV5 7, IV51 9, IV52 8, IV53 8, IV54 8, IV55 8, IV56 8, IV6 7, IV63 6, IV63 7, IV7 8, IV8 8, IV9 8, IV99 1, JE1 0, JE1 1, JE1 2, JE1 3, JE1 4, JE1 5, JE1 6, JE1 7, JE1 8, JE1 9, JE2 3, JE2 4, JE2 6, JE2 7, JE3 1, JE3 2, JE3 3, JE3 4, JE3 5, JE3 6, JE3 7, JE3 8, JE3 9, JE4 0, JE4 2, JE4 5, JE4 8, JE4 9, KA16 9, KA19 8, KA27 8, KA28 0, KA6 7, KW1 4, KW1 5, KW10 6, KW11 6, KW12 6, KW13 6, KW14 7, KW14 8, KW15 1, KW15 9, KW16 3, KW17 2, KW2 6, KW3 6, KW5 6, KW6 6, KW7 6, KW8 6, KW9 6, LA22 9, LA8 0, LA8 8, LA8 9, LE19 4, NE35 9, NE66 4, NE66 5, NE67 5, NE69 7, NE70 7, NE71 6, NR19 9, NR27 7, NR30 9, NR32 9, NR7 7, PA2 8, PA20 0, PA20 9, PA21 2, PA22 3, PA23 7, PA23 8, PA24 8, PA25 8, PA26 8, PA27 8, PA28 6, PA29 6, PA30 8, PA31 8, PA31 9, PA32 8, PA33 1, PA34 4, PA34 5, PA35 1, PA36 4, PA37 1, PA38 4, PA41 7, PA42 7, PA43 7, PA44 7, PA45 7, PA46 7, PA47 7, PA48 7, PA49 7, PA60 7, PA61 7, PA62 6, PA63 6, PA64 6, PA65 6, PA66 6, PA67 6, PA68 6, PA69 6, PA70 6, PA71 6, PA72 6, PA73 6, PA74 6, PA75 6, PA76 6, PA77 6, PA78 6, PA80 5, PH10 6, PH10 7, PH13 9, PH15 2, PH16 5, PH17 2, PH18 5, PH19 1, PH20 1, PH21 1, PH22 1, PH23 3, PH24 3, PH25 3, PH26 3, PH30 4, PH31 4, PH32 4, PH33 6, PH33 7, PH34 4, PH35 4, PH36 4, PH37 4, PH38 4, PH39 4, PH40 4, PH41 2, PH41 4, PH42 4, PH43 4, PH44 4, PH49 4, PH50 4, PH8 0, PH9 0, PL1 1, PL1 2, PL1 3, PL1 9, PL11 2, PL12 9, PL13 9, PL14 6, PL14 9, PL15 0, PL17 0, PL17 7, PL19 0, PL19 1, PL19 9, PL2 2, PL2 9, PL25 9, PL27 9, PL31 9, S12 3, S5 7, S63 3, S80 3, S80 4, S9 1, SO19 9, SO31 4, SS7 9, SW15 9, SW16 9, SW17 1, SW19 9, SW2 9, SW20 2, SW3 9, SW6 9, SW9 1, TD10 6, TD11 3, TD12 4, TD13 5, TD15 2, TD2 6, TD3 6, TD4 6, TD5 7, TD6 9, TD7 5, TD9 0, TD9 9, TR11 3, TR12 7, TR13 0, TR14 9, TR15 2, TR2 4, TR2 5, TR20 8, TR21 0, TR22 0, TR23 0, TR24 0, TR25 0, TR4 8, TR4 9, TR6 0, TW4 6, TW5 9, W1A 1, W1A 2, W1A 3, W1A 4, W1A 9, W1B 1, W1B 2, W1B 3, W1B 4, W1B 5, W1C 1, W1C 2, W1D 1, W1D 2, W1D 3, W1D 4, W1D 5, W1D 6, W1D 7, W1F 0, W1F 7, W1F 8, W1F 9, W1G 0, W1G 6, W1G 7, W1G 8, W1G 9, W1H 1, W1H 2, W1H 4, W1H 5, W1H 6, W1H 7, W1J 0, W1J 5, W1J 6, W1J 7, W1J 8, W1J 9, W1K 2, W1K 3, W1K 4, W1K 5, W1K 6, W1K 7, W1S 1, W1S 2, W1S 3, W1S 4, W1T 1, W1T 2, W1T 3, W1T 4, W1T 5, W1T 6, W1T 7, W1U 1, W1U 2, W1U 3, W1U 4, W1U 5, W1U 6, W1U 7, W1U 8, W1W 5, W1W 6, W1W 7, W1W 8, WC1A 1, WC1A 2, WC1B 3, WC1B 4, WC1B 5, WC1E 6, WC1E 7, WC1H 0, WC1H 8, WC1H 9, WC1N 1, WC1N 2, WC1N 3, WC1R 4, WC1R 5, WC1V 6, WC1V 7, WC1X 0, WC1X 8, WC1X 9, WC2A 1, WC2A 2, WC2A 3, WC2B 4, WC2B 5, WC2B 6, WC2E 7, WC2E 8, WC2E 9, WC2H 0, WC2H 7, WC2H 8, WC2H 9, WC2N 4, WC2N 5, WC2N 6, WC2R 0, WC2R 1, WC2R 2, WC2R 3, ZE1 0, ZE1 9, ZE2 9, ZE3 9.

Delivery to an Evri Parcel Shop

Standard delivery charge to an Evri Parcel shop is £3.50. Evri Parcel Shops cannot be used for delivery of 2 person delivery items, items made to your specification. Standard next day delivery is available to most Evri Parcel Shops. This is with the exception of Sundays and Bank Holidays. No parcels will be delivered to an Evri Parcel Shop on these days but any parcels already delivered will be available for collection. We will email or text you when your order has arrived and is ready for collection at your designated Evri Parcel Shop. Your parcel will be kept at your designated Evri Parcel Shop for 10 days. We will send you a reminder text or email to collect your parcel before we return it to our warehouse. Evri Parcel Shop opening times and days cannot be guaranteed. All delivery services are subject to stock and demand. When collecting a parcel delivered to an Evri Parcel Shop, please take one form of personal identification e.g. driving licence, passport or utility bill. If a representative is collecting a parcel the identification supplied should be for the customer that has placed the order.

Free Delivery Offers

Free delivery on a second order within 30 minutes of an initial order is only offered where a delivery fee has been paid on the initial order.

Returns

Full priced items should be returned within 28 days of receipt for a refund. Sale items should be returned within 14 days of receipt for a refund. They must be in a saleable condition with tags attached.

Returning to a Store

This service is available in most Joules and Next stores except our Next airport stores and is free of charge. If you are returning an item via a store, please take your delivery note with you. For details of your nearest store please call 0333 777 4560 or log on to Joules.com/stores. Certain items cannot be returned to stores, as detailed in the Exceptions to the Returns Policy section. Items bought in store using a Next Directory Card or nextpay card cannot be returned via the Courier and must be returned to a store.

Returns Via Courier

For all the details see Exceptions to the Returns Policy section. Most returns collected by Joules from your home are charged at £2.50 per collection. Collections in Northern Ireland are £2.50. This charge is applied per collection even if you return multiple orders via one courier collection. If you paid for the order by credit/ debit card, Klarna, Paypal or Apple pay, any charges will be deducted from your refund. If you paid for the order using your Next credit account, this charge will be applied to your account on receipt of the return. If you return the whole order the £4.95 delivery charge will be refunded. Items bought in store using a Next credit account cannot be returned via a courier and must be returned to a store.

Using an Evri Parcel Shop to Return an Order

Fashion and small homeware items in a new and unused condition can be returned via an Evri Parcel Shop. To return items you will need the ‘peel off’ returns label from the original despatch note. Without this a return cannot be completed at an Envri Parcel Shop. Specific packaging or despatch bag are not required. Items should be returned in the original packaging, if tags have been removed we may be unable to process a refund.The items should be in a sealed secure parcel, with the ‘peel off’ returns label attached. You will receive proof that you have returned a parcel at an Evri Parcel Shop. Evri Parcel shops will not accept the following Joules items for return: items delivered by 2 person delivery. Refunds will be made once the parcel has arrived back at our Returns Centre. This may take up to 7 days. Returns are charged at £2.50 per collection. If you paid for the order by credit/ debit card, Klarna, Paypal or Apple pay, any charges will be deducted from your refund. If you paid using your Next credit account, the returns charge will be added to your account.

Exceptions to the Returns Policy

The following exceptions apply to our returns policy. We cannot accept any returns through our Next airport stores. We are unable to accept the return items delivered by 2 person delivery, personalise me (for how to return these see separate heading) through our stores. Where a product has a security sticker warning that the product cannot be returned once the sticker is removed, a refund or exchange will not be given if the seal is broken except in accordance with your legal rights. Returned items which are not in new or unused condition may not be fully credited to your account unless they are faulty. This does not affect your right to return faulty items.

Refund Cards

Refund Cards are credited with the value of goods returned and can be used by the recipient only in full or part payment for goods purchased from participating Joules and Next Retail stores. This card cannot be used to purchase from Joules, to pay towards a credit account and cannot be used online or to purchase Gift Cards or eGift cards.

Before you receive the card we may ask for your address which we will retain to monitor use of our refund policy. On redemption you may be required to confirm your address and if this does not match the address previously given we reserve the right to refuse to honour the card.

The value of purchases will be deducted from the balance on the card when presented; any remaining balance can be used against future purchases. Purchases and refunds made outside the UK are subject to currency conversion at the prevailing daily rate.

The card is not for re-sale or transferable and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if sold. If found cut in two and return to The Next Banking Department, Next Retail Limited, Desford Road, Enderby, Leicester, UK, LE19 4AT.

To check the balance at any time, call 0333 777 4560 in the UK. For call charges, contact your service provider. Joules cannot accept responsibility if your card is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.

This card remains the property of Joules and is not a cheque guarantee, credit or charge card. Joules reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected.

Next Credit Accounts High Returns Policy

Next may suspend or terminate your ability to order additional items using your Next credit account if we determine that the rate at which you return items (‘returns rate’), when compared to the number of items ordered and retained, is too high. If you meet the criteria, we will notify you and work with you to find a way to improve your returns rate. We really want you to be able to continue shopping with us. However, if your returns rate remains high, we may have to take the difficult decision to restrict your available credit and request you pay down any outstanding balance in line with your monthly statements before closing your account. We need to ensure that we manage our operating costs effectively for the benefit of all of our customers, so that we do not have to pass on unnecessary costs to you and others. Your credit agreement with Next states that we may suspend, restrict or terminate your right to draw on your credit account at any time, for any objectively justified reason. We consider that a high returns rate may constitute such a reason.
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Next reserves the right to amend these terms and conditions at any time. Your statutory rights are not affected.

See below for all the methods we accept for payment of purchases from Joules. For details of how to make payments towards your next credit account click here to see our help site and select “Payments”.


Online

  • Nextpay
  • All major credit and debit cards
  • Legacy Gift cards
  • e-Gift cards
  • Paypal
  • Apple Pay

In-store

  • All major credit and debit cards (including Apple Pay and Google Pay)
  • Legacy Gift cards
  • e-Gift cards
  • Cash

You are not required to have a credit account to purchase an eVoucher. A recipient of an eVoucher must have a valid email address. It's possible to receive an eVoucher without having a credit account but it is not possible to redeem the eVoucher online without having created an account with Joules.

You can book delivery of the eVoucher up to 60 days in advance but payment will be taken immediately.


Please remember to enter the receiver's email address carefully as we cannot be held responsible if the address is entered incorrectly and someone other than the intended receiver uses the eVoucher. Once you have placed your order online we cannot change the receiver's email address, cancel or issue a refund for your eVoucher.


Your eVoucher can be used by you if you are the purchaser or you receive it as a gift. You can use the eVoucher in full or part payment for goods purchased in participating Joules stores in the UK or online at Joules.com* To redeem your eVoucher instore take a print out of your eVoucher into any participating Joules store or present your eVoucher email on your mobile phone.


eVouchers cannot be used to buy Gift Cards or eVouchers or to make a payment to the credit account used to purchase them.


The value of your purchases will be deducted from the balance on your eVoucher when presented; any remaining balance can be used against future purchases. Purchases and refunds outside the UK are subject to currency conversion at the prevailing daily rate. Your balance will be updated after every purchase and will be shown on your till receipt if your purchase was made in store.


If the order value exceeds the amount of the eVoucher, the balance must be paid by credit or debit card or charged to a credit account. If paying with an eVoucher and credit or debit card, your items will be charged at point of order not at point of despatch.


Where goods purchased online with eVoucher are subsequently returned, monies owing will be refunded in the form of an eVoucher/Gift Card, or refunded to the original method of payment. Where a Next credit account is used, a credit will be applied to the account. Where goods purchased in-store with eVoucher are subsequently returned, monies owing will be paid in the form of a Gift Card.


This eVoucher cannot be exchanged for cash. The eVoucher cannot be returned and refunds will not be given. To check your balance at anytime call 0333 777 4560# in the UK. #For call charges, contact your service provider.


Buying or redeeming an eVoucher is subject to our normal Terms and Conditions and order validation procedures. #For call charges, contact your service provider.

The eVoucher will automatically expire 24 months after the last time that you use it to make a purchase, or check your balance and any remaining balance will be deducted.

Joules cannot accept responsibility for your eVoucher if it is lost, stolen, damaged or used without permission. It will not be replaced or its value refunded in any of these circumstances.

Any payment credited to the eVoucher which is subsequently dishonoured will result in the credit being revoked. This eVoucher remains the property of Joules and is not a cheque guarantee, credit or charge card.


Joules reserves the right to amend these terms and conditions and/or discontinue the eVoucher at any time. Your legal rights are not affected.

Joules reserves the right to remove, block or de-activate eVouchers without notice if it has reasonable grounds to do so.


Main Sale & Clearance Events

  • Next day delivery is not available for Sale orders.
  • Delivery of in stock items can take up to 42 days. You will be advised of the estimated delivery date at the time of order.
  • Delivery to stores and Evri Parcel shops is available for sale orders.
  • See Frequently Asked Questions for further help and information.

Online Promotion Code Incentives

In order to redeem your promotional code you must have a Joules account. It's possible to receive a promotional code without having a Joules account but it is not possible to redeem the promotional code online without a Joules account. To hold a Joules account you must be over 18 and a UK resident. If you do not have a Joules account, you must visit Joules.com select My Account and register as a new customer. On registration, you must click the dropdown “Do You Have An Incentive Code” enter your promotional code and complete registration. For existing Joules account holders, the incentive can only be activated once the promotional code is registered at the URL detailed with your promotional code.motional code. It is not valid for use in store or for telephone orders. One incentive per customer only.


The incentive offer is valid for one order only until the date shown with your offer. This offer is only valid on orders made online at the URL stated with your promotional code. It is not valid for use in store or for telephone orders. One incentive per customer only.


The promotional code can only be used for purchases made online.

The incentive is only valid on orders that meet the condition of your promotional code. If the order is returned, the money off incentive is not refundable.


The promotion promotional code code/ card is not for resale and cannot be exchanged for cash. No change or refund will be given so you will need to spend above the face value to ensure the full balance is redeemed, i.e. if you have a £10.00 promotional code Offer, you will need to spend £10.01 to ensure the full balance has been redeemed. If the order value exceeds the amount of the promotional code Offer, the balance must be paid by debit/credit card or charged to a Next credit account (subject to a credit check when opening a new account). If paying with a promotional code Code and credit or debit card, your items will be charged at point of order not at point of despatch. Where goods purchased online with a promotional code are subsequently returned, the value of the promotional code will be deducted from the amount refunded. The promotional code/ card will not be honoured if it is sold or exchanged. The promotional code remains the property of Joules.


Joules cannot accept responsibility for your online voucher promotional code/card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances. Joules reserves the right to amend these terms and conditions and/or discontinue the incentive discount at any time.

Auto Promotion Code Incentives

Your offer will be communicated to you and then will be automatically activated and loaded onto your account. The minimum spend will be stated on your offer communication. Your offer will then be automatically applied at checkout. In order to redeem your promotional code you must have a Joules account as per Online promotional code Incentives above.


The incentive offer is valid for one order only until the date shown with your offer. It is not valid for use in store or for telephone orders. One incentive per customer only.

The incentive is only valid on orders that meet the condition of your promotional code. If the order is returned, the money off incentive is not refundable.


The promotional offer cannot be exchanged for cash. No change or refund will be given. if you have a £10.00 off offer, you will need to spend £25.00 to ensure the offer is redeemed. The balance must be paid by debit/credit card or charged to a Next credit account (subject to a credit check when opening a new account). Your items will be charged at point of order. Where goods purchased online with an offer are subsequently returned, the value of the offer will be deducted from the amount refunded.

Offer open to customers of Joules, who are UK residents over 18 years old only. Joules reserves the right to amend these terms and conditions and/or discontinue the incentive discount at any time.


‘3 for 2’, ‘4 for 3’ Offers

Saving applied will be equal to the price of the cheapest item bought in offer and will be apportioned across all qualifying items.


e.g. 3 for 2 Offer:

Product Full Price Discounted Price
Item 1 £7 £4.90
Item 2 £7 £4.90
Item 3 £6 £4.20
Total £20 £14

(£6 saving applied, equivalent to cheapest item bought)


To get the saving, you must order the qualifying items within the same order at the same time. If you later return one of the items, you will no longer be entitled to the discount. This offer applies to selected items when purchased at full price.

Registration 10% Off

  • Upon registering an account the 10% discount will automatically be loaded to your account.
  • You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
  • The offer can only be used once per customer and will be valid until used.
  • The offer is for online purchases only.
  • The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
  • Promotion discount applied will be apportioned across all qualifying items (those not excluded above).
  • If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
  • The discount cannot be exchanged for cash and no refund or change will be given.
  • Usual delivery times, methods and charges and returns policy apply.
  • We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
  • The promoter is Next Retail Limited (trading as Joules), Desford Road, Enderby, Leicester, LE19 4AT.
  • This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

Guest to Full Account 10% Off

  • Upon converting a guest account to a full account via the order complete page a 10% discount will be automatically loaded to your account for use on your next order.
  • You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
  • The offer can only be used once per customer and will be valid until used.
  • The offer is for online purchases only.
  • The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
  • The offer will be apportioned across all qualifying items (those not excluded above).
  • If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
  • The offer cannot be exchanged for cash and no refund or change will be given.
  • Usual delivery times, methods and charges and returns policy apply.
  • We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
  • The promoter is Next Retail Limited (trading as Joules), Desford Road, Enderby, Leicester, LE19 4AT.
  • This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

Multi-buy Offers

Illustrative Examples:

3 for 2 Full Price Discounted Price
Item 1 £7 £4.90
Item 2 £7 £4.90
Item 3 £6 £4.20
Total £20 £14 (£6 saving applied, equivalent to cheapest item bought)

2 for £X Full Price Discounted Price
Item 1 £4.50 £4.00
Item 2 £4.50 £4.00
Total £9 £8.00 (£1 saving applied, apportioned across qualifying items)

Buy 1 get 1 free Full Price Discounted Price Paid
Item 1 £10 £6.00
Item 2 £8 £4.00
Total £18 £10.00 (£8 saving applied, equivalent to cheapest item apportioned across qualifying items)

Please note, the following terms apply to all multi-buy offers listed below.

  1. The saving will automatically be applied and will be equal to the price of the cheapest item bought in the offer, or the percentage discount (as applicable) and will be apportioned across all qualifying items.
  2. To get the saving, you must order the qualifying items in one single transaction.
  3. Offer applies whilst stocks last and is subject to availability.
  4. Usual delivery times, methods and charges and returns policy apply.
  5. If you later return one or more of the items, you will be refunded at the discounted price paid.
  6. The discount cannot be exchanged for cash.
  7. This offer cannot be used on staff purchases. Other exclusions may apply.
  8. We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
  9. The promoter is Next Retail Limited (trading as Joules) Desford Road, Enderby, Leicester, LE19 4AT.
  10. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

Current Offers

2 for £35 on Women’s T-Shirts & Vests

  1. This offer will be available between [09:00] on [05/06/2024] until [23:59] on [05/07/2023].
  2. This offer is valid across selected full price items which can be found here
  3. This offer is available for online & retail purchases.

2 for £45 on Women’s Tops

  1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [05/07/2023].
  2. This offer is valid across selected full price items which can be found here
  3. This offer is available for online & retail purchases.

2 for £79 on Men’s Shirts

  1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [05/07/2023].
  2. This offer is valid across selected full price items which can be found here
  3. This offer is available for online & retail purchases.

2 for £50 on Men’s Polo Shirts

  1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [05/07/2023].
  2. This offer is valid across selected full price items which can be found here
  3. This offer is available for online & retail purchases.

2 for £40 on Men’s T-Shirts

  1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [05/07/2023].
  2. This offer is valid across selected full price items which can be found here
  3. This offer is available for online & retail purchases.

2 for £35 on Men’s Underwear Packs

  1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [05/07/2023].
  2. This offer is valid across selected full price items which can be found here
  3. This offer is available for online & retail purchases.

3 for 2 on Kidswear

  1. This offer will be available between [09:00] on [24/05/2024] until [23:59] on [05/07/2023].
  2. This offer is valid across selected full price items which can be found here
  3. This offer is available for online & retail purchases.

Returns

If you wish to arrange for goods to be returned, please contact customer services on 0333 777 4560 quoting your order number and reason for return. Instructions on how to return your order to us will be provided. Once we receive the returned product, we will replace or refund as required. Please note:
Goods must be returned in good condition, carefully repacked in the original packaging. We strongly recommend that you request and retain proof posting for any items returned. We cannot consider a claim for returned goods lost in transit without one. No returns will be accepted at our warehouse, unless pre-authorised as stated above.

Refunds

Refunds are normally processed within 5-days of receipt of goods at our warehouse. Refund of 'returned Products' lost in transit will not be considered unless proof of posting is supplied.

Damage/Non-delivery

If goods are received damaged, please notify our customer services as soon as possible after receipt on 0333 777 4560. Damaged product and packaging must be retained in case inspection is requested by our carriers.

Availability and Deliverability

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances. We will contact you if your order will not be fulfilled within this time. In the unlikely event we are unable to supply the product ordered, we will advise you as soon as is possible.

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Joules (the "CRR Service"). To the extent of any conflict between our Privacy Policy and these Terms of Use, these Terms of Use will take precedence in respect of the CRR Service.
By submitting any content to Joules and Next, you represent and warrant that: You are the sole author and have not copied the content from any third party; All content that you post is accurate;


Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content That is known by you to be false, inaccurate or misleading;/p> That infringes any third party's copyright, trademark, or privacy; That is, or may reasonably be considered to be, defamatory, racially or religiously biased or offensive, contains obscene language, or is threatening or harassing to any individual, partnership or corporation; That includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or That contains any computer viruses, worms or other potentially damaging computer programs or files. For any content that you submit, you grant Joules a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.:



All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our websites that we deem, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. We do not guarantee that you will have any recourse through Joules to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Joules, are responsible for the contents of your submission.
None of the content that you submit shall be subject to any obligation of confidence on the part of Joules, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.


By submitting your email address in connection with your rating and review, you agree that Joules and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

These terms and conditions set out the basis on which you can use our website and place orders for items from Joules. To register on the site and to place orders with Joules you must be aged 18 or over and a UK resident. By ordering goods from Joules you are deemed to have understood and accepted these terms. The supplier of the goods featured on this website is Next Retail Limited, trading as Joules (“Next”, “we”, or “us”). Registered office Desford Road, Enderby, Leicester, LE19 4AT. Registered number 4521150 (England and Wales). Where you purchase goods from a Joules store or show, the supplier of the goods is The Harborough Hare Limited, registered office Desford Road, Enderby, Leicester, LE19 4AT. Registered number 14504304 (England and Wales). You may contact us at this address or by email through the help section at Joules.com or call us on 0333 777 4560. Telephone calls to and from Joules will be recorded and monitored as part of our efforts to further improve service to our customers. We may contact you for market research purposes. Next Retail Limited is authorised and regulated by the Financial Conduct Authority for consumer credit. # For call charges contact your service provider Click here to see our privacy policy.

All Joules Wellies purchased through our Joules Shops or via Joules.com are guaranteed to the original purchaser for 12 months from the date of purchase against manufacturing faults.

If you have a manufacturing fault with your Joules Wellies, please contact our customer services team using the following form and remember to add images of the fault, without them we may not be able to resolve your query.

Please note that this guarantee does not cover damage caused by misuse or by normal everyday wear and tear, such as scratches and scuffs, wear on the soles or inappropriate care. Any repairs or alterations carried out on the Wellies by a third party will invalidate this guarantee.

Joules Big Sale (the “Big Sale”) is brought to you by The Harborough Hare Limited, registered at Desford Road, Enderby, Leicester, United Kingdom, LE19 4AT, England (“Joules”).

By purchasing a ticket for the Big Sale, you agree to the following terms and conditions:

  • All attendees at the Big Sale must have a relevant adult or child ticket, which must be shown at the venue door. We would love to save paper, so no need to print it out, just present it on your phone.
  • Groups must be no larger than six (6) persons.
  • Late arrivals are not guaranteed entry to the Big Sale and Joules reserves the right to refuse you admission if you do not arrive by the start of your pre-booked time slot.
  • All children must be accompanied and supervised by an adult at all times at the Big Sale.
  • Adult ticket deposits can be redeemed via a deduction from the ticket holder’s first purchase of Joules’ branded products at the Big Sale over £5 and is redeemable at the Big Sale only. It cannot be redeemed on purchases made in-store, online or via Customer Services.
  • Ticket holders must exit the Big Sale by the end of their pre-booked time slot.
  • Cancellation of the Big Sale by Joules will result in automatic refunds for all ticket holders. Joules’ liability in this case will be limited to the face value of your tickets. Save in respect of cancellation by Joules, tickets cannot be refunded or exchanged.
  • Online booking of tickets for the Big Sale is run by the third-party service, Eventbrite (www.eventbrite.co.uk). Errors made when booking a ticket are your responsibility and Joules will not be held responsible for any inconvenience caused by the supply of incorrect personal information. It is your responsibility to check that the tickets issued to you are correct.
  • Please contact bigsales@joules.com with any access requirements that you may have.


This Prize Draw is brought to you by The Harborough Hare Limited, registered at Desford Road, Enderby, Leicester, United Kingdom, LE19 4AT, England (“Joules”).


THE COMPETITION

Purchase and opt-in at the Joules stand at a Shows event during the Prize Draw Period (as defined below) is necessary.


This Prize Draw will run for the “Prize Draw Period” which shall be from 08:00 on 24th August 2023 until 23:59 on 8th October 2023 at the Joules stand at a Shows event during the Prize Draw Period only. By entering this Prize Draw you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Prize Draw form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.


To participate in this Prize Draw, entrants must not be Joules employees, third parties involved in the Prize Draw (including third party prize donors), their families, agents or anyone else in any way professionally connected with this Prize Draw, and must meet the following requirements (the “Eligibility Criteria”):

  • reside in the United Kingdom; and
  • be at least 18 years of age or older; and
  • agree to opt-in to receive future marketing communications from Joules at the till upon purchase of items at the Joules stand at a Shows event during the Prize Draw Period; and
  • have a valid till receipt for items purchased at the Joules stand at a Shows event during the Prize Draw Period.


ELIGIBILITY

Every person who meets the Eligibility Criteria (“Entrant”) shall be entered into the Prize Draw during the Prize Draw Period (entries will not be deemed complete unless all of the Eligibility Criteria applies). Joules may require you to provide proof that you are eligible to enter the Prize Draw.

The Prize Draw must be entered in the Entrant’s own name; it may not be entered on behalf of anyone else. If a false name is used, that entry will be disqualified.

Please retain your till receipt for validation. In the event that you are required to send your till receipt for prize verification, we would recommend that this is sent by a secure method of delivery and that you make a copy, as Joules is not responsible for items not received or lost in transit.

THE PRIZE

There will be one UK based winner during the Prize Draw Period (the “Winner”) of two (2) tickets to the 2024 Badminton Horse Trials on specified dates, two (2) grandstand seats, two (2) member enclosure passes, a stable tour, a course drive with a course designer, four (4) items from the 2024 Joules x Badminton Official Collection range and a £500 Joules gift card (together the “Prize”).

The Joules gift card is subject to the Joules terms and conditions applying to gift cards at https://www.joules.com/promo. Joules gift cards cannot be redeemed against products offered by the Friends of Joules Marketplace at https://www.joules.com/ Gift cards cannot be redeemed or exchanged for cash.

The 2024 Badminton Horse Trials tickets are redeemable on certain days of the 2024 Badminton Horse Trials only, as advised by Joules or Badminton. The 2024 Badminton Horse Trials tickets and attendance at the 2024 Badminton Horse Trials are subject to the Badminton Horse Trials terms and conditions available at https://www.badminton-horse.co.uk/terms-conditions/.

Once received, tickets are only valid for the dates and times shown. No alternatives will be available. The Winner will not be entitled to any compensation and will have no claim against either Joules or the organisers if the 2024 Badminton Horse Trials are delayed, postponed, rescheduled or cancelled.

Travel/transportation, accommodation, insurance, spending money, food, drinks and miscellaneous or other costs of a personal nature are not included.

The Prize is subject to availability and if any part of the Prize is no longer available due to circumstances beyond Joules’ control, Joules reserves the right to substitute any part of the Prize with another of equivalent or greater monetary value. There is no cash alternatives to the Prize, and the Prize is non-refundable and non-transferable. The Prize can only be redeemed by the Winner (and not by a third party) and must not be sold on.

WINNER SELECTION AND CONTACTING THE WINNER

The Winner will be chosen by means of randomised electronic selection from all valid Entrants received during the Prize Draw Period.

The Prize Draw will take place on 16th October 2023.

Joules will use reasonable efforts to notify the Winner of the Prize using the email address provided no later than 18th October 2023. Joules is not responsible for email addresses recorded incorrectly. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Prize to the next valid Entrant chosen by means of randomised electronic selection as described above. Any reselection will be undertaken in accordance with these T&Cs.

Subject to applicable data protection laws, the Winner’s surname and county of residence can be obtained for a period of one month after the end of the Prize Draw Period by writing to Joules at the address set out in clause 1 above and stating the name and date of the Prize Draw.

Winners who do not want their surname and county included on the list of winners referred to above must notify Joules within a reasonable period of time before the end of the Prize Draw Period. See clause 1 above for Joules’ contact details.

RECEIVING THE PRIZE

Where the Prize is capable of physical delivery, the Prize will be posted to the Winner’s postal address provided following successful notification of the Prize.

Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

USE OF PERSONAL INFORMATION AND PUBLICITY

All Entrants’ personal details will be used in accordance with these T&Cs and Joules’ privacy policy, which you can see online at https://www.joules.com/privacy/

By entering this Prize Draw you:

agree to be bound by these T&Cs;

provided no objection is received and if you are a Winner, you acknowledge that for Joules’ legitimate interests of promoting its business and this Prize Draw Joules will wish to use your name, details and photographs/videos on any media for advertising and publicity purposes in relation to the Prize Draw and for any other reasonable promotional purpose without additional remuneration and Joules will wish to allow any Joules group company to use all such information for those same purposes whether on behalf of Joules or on their own behalf; and

acknowledge that any personal information provided by you with your entry may be held and used by Joules, a third party prize donor or any agent appointed to assist Joules with running the Prize Draw, for the legitimate interest of administration of this Prize Draw and, if you are a Winner, the delivery of the Prize, and you can if you so wish (this is a separate point) give your positive consent to opt-in to receive future marketing communications from Joules when so requested. Any personal information provided by you will be used in accordance with the Joules privacy policy, which you can see online at https://www.joules.com/privacy. The third party prize donors will usually have their own privacy policies on their own websites and if they do they’ll use your personal information in accordance with those policies (not in accordance with the Joules privacy policy). This includes for the delivery of the Prize if you are a Winner. By entering this Prize Draw, you acknowledge that, if you win, your name, address and email address will for legitimate interests be available to Joules and any third party prize donor for the purpose of organising delivery of your prize (and if you so wish (as mentioned above) you can consent separately to Joules sending you future marketing communications).

In consideration of being awarded a Prize, if you are a Winner, you may be required by Joules for its legitimate interests to take part in publicity related to the subject of the Prize Draw, and you confirm that if you are a Winner, you understand that you will be expected to take part in such publicity for those legitimate interests. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Prize Draw and/or the Prize. You now hereby grant to Joules with an irrevocable, perpetual, worldwide, royalty-free and non-exclusive right and licence to use the entry, including any photographs, images and other content of such entry, and any and all photographic, video and other content supplied to Joules or submitted by you or on your behalf as part of entering or otherwise in connection with this Prize Draw, on the Joules website, and throughout Joules’ social media channels for the purpose of promoting and marketing Joules and/or its business activities, and to sublicence the right to do the same to Joules’ wholesalers. This clause 23 is without prejudice to applicable data protection laws including your rights under those laws.

LIMITATION OF LIABILITY AND GOVERNING LAW

To the fullest extent permitted by law, Joules, its representatives, agents, third party prize donors, suppliers, distributors, officers, directors, employees and shareholders will not in any circumstances be liable or responsible for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage of whatever nature and howsoever arising, or for personal injury or death arising, as a result of your participation in the Prize Draw or the Winner taking up the Prize, except where injury or death is caused by Joules’ negligence. Your statutory rights are not affected.

In the event that the Prize Draw is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of Joules which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Prize Draw, Joules reserves the right to disqualify any individual who tampers with the entry process or does not comply with these T&Cs and to cancel, modify or suspend the Prize Draw or invalidate any affected entries.

Joules may refuse to award a prize in the event of any entrant’s fraud, dishonesty, breach or non-entitlement under these T&Cs or seek recovery of its value if the prize has been awarded.

Should an act, omission, event or circumstance occur which is beyond the reasonable control of Joules and which prevents Joules from complying with these T&Cs, Joules will not be liable for any failure to perform or delay in performing its obligations.

If any provisions of these T&Cs are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

In the event of a discrepancy between these T&Cs and the details in any promotional material, the details in these T&Cs will prevail. This Prize Draw, any dispute or claim arising out of or conjunction with it, and the T&Cs shall be governed by English law, and the parties shall submit to the exclusive jurisdiction of the courts of England and Wales.

  1. This competition is brought to you by The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

  2. The Competition


  3. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.

  4. This Competition will run for the “Competition Period” which shall be from 12:00PM on 24/11/2023 until 12:00PM on 27/11/2023 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.

  5. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):

    1. reside in the United Kingdom; and
    2. be at least 18 years of age or older; and
    3. have access to the internet; and
    4. have a valid and active Instagram account.

    How to Enter


  6. Hayley B Daines [@hayley.b.daines] will post a “Joules Black Friday Giveaway Instagram Competition 24th November 2023” photo on its Instagram page (“Competition Post”) in collaboration with Joules [@joules]. Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):

    1. Follow Hayley B Daines [@hayley.b.daines] and Joules [@joules] Instagram Pages.
    2. Like the Competition Post as directed in the post (the “Entry”)
    3. Tag a friend in the Comments section.

  7. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.

  8. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

  9. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

  10. Winner Selection


  11. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place and a comment will be added to the Competition Post to confirm the Winner on 27th November 2023 following the original Competition Post, by Joules [@joules]. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

  12. The Prize

    There will be one UK based winner during the competition period (the “Winner”). The Winner, and their friend, will win:


    1. Kayleigh Jumper (M48-342 | PINK)
    2. Goodnight Pyjama Set (431-958 | RED CHECK)
    3. Rue Jodhpurs (U75-378 | BLACK)
    4. Clara Half Moon Bag (C00-062 | BURGUNDY RED)
    5. Josie Dress (546-064 | BLUE)
    6. Farnsley Scarf (696-955 | NATURAL CHECK)
    7. Langford Coat (D03-727 | BLACK)
    8. Bloomfield Silk Square Scarf (C98-049 | BLUE)

  13. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winners. It must not be sold on.

    The Prize will be posted to the Winner’s postal addresses as provided by the Winners to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    Contacting the Winner


  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. The winner (and their tagged friend) will both need to DM Joules [@joules] with their Name and Address. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

  2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

  3. The surname of the Winners will be obtainable for three months from the Closing Date upon application Joules Black Friday 2023 Giveaway x Hayley B Daines 24th November 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

  4. Limitations of Liability


  5. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

  6. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

  7. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

  8. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

  9. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

  10. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

  11. For Joules’ privacy policy, visit: http://www.joules.com/Privacy/Static.raction.

  12. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

  2. The Competition


  3. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.

  4. This Competition will run for the “Competition Period” which shall be from 06:00GMT on 30/11/2023 until 23:59GMT on 11/12/2023 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.

  5. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):

    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. have a valid and active Instagram account.


    How to Enter


  6. Joules will post a “Bauble Bake Competition” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):

    • a. Follow the Joules Instagram Page (https://www.instagram.com/joules/)

      b. Bake a Bauble themed bake

      c. Tag @joules in a post on their own Instagram account, showcasing their bake entry OR send @joules a direct message with a picture or video of their bake (the “Entry”).


  7. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.

  8. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

  9. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

  10. Winner Selection


  11. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”.The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 21st December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

  12. The Prize

    There will be one UK based winner during the competition period (the “Winner”). The Winner will win :


    1. 1 x £200 Joules Gift Voucher

  13. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

    The Prize will be posted to the Winner’s postal or email address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.

    *Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

    Contacting the Winner


  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. The winner (and their tagged friend) will both need to DM Joules [@joules] with their Name and Address. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

  2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

  3. The surname of the Winners will be obtainable for three months from the Closing Date upon application The Joules Bauble Bake Competition (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

  4. Limitations of Liability


  5. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

  6. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

  7. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

  8. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

  9. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

  10. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

  11. For Joules’ privacy policy, visit: http://www.joules.com/Privacy.

  12. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 1 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “ Competition Period ” which shall be from 06:00GMT on 01/12/2023 until 23:59GMT on 02/12/2023 (the “ Closing Date ”). By entering this Competition you are deemed to have accepted these terms and conditions (“ T&Cs ”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare, Center Parcs or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “ Eligibility Criteria ”):
  1. reside in the United Kingdom; and
  1. be at least 21 years of age or older; and
  1. have access to the internet; and
  1. have a valid and active Instagram account.

How to Enter

  1. Joules will post a “ 12 Days of Christmas Instagram Competition Day 1 December 2023” post on its Instagram page (“ Competition Post ”). Every person who meets the Eligibility Criteria (“ Entrant ”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
  1. Follow the Joules Instagram Page (https://www.instagram.com/joules/)
  2. Follow the Center Parcs UK Instagram Page ( https://www.instagram.com/centerparcsuk/ ) and
  3. like and comment under the Competition Post as directed in the post (the “ Entry ”).
  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period” . The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 20 th  December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

The Prize

There will be one UK based winner during the competition period (the “ Winner ”). The Winner will win :

1. 1 x midweek or weekend break for a family of up to six people, in a three-bedroom Woodland Lodge at any Center Parcs village in the UK or Ireland.

  1. The winners will be able to select break dates of their choice (excluding school and bank holidays) at any Center Parcs village in the UK or Ireland Villages subject to availability.
  1. The break should be taken before 10th November 2024.
  2. The prize does not include any travel expenses, insurance, activities, food or drink. The break is subject to availability. The standard Center Parcs’ terms and conditions of booking will apply.
  1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ or Center Parcs’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.


*Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. Details of how to redeem the Prize will be sent to the Winner’s email address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 1 December 2023  (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  2. For Center Parcs Privacy Policy, please visit https://www.centerparcs.co.uk/information/privacy-policy.html  
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 2 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “ Competition Period ” which shall be from 06:00GMT on 02/12/2023 until 23:59GMT on 03/12/2023 (the “ Closing Date ”). By entering this Competition you are deemed to have accepted these terms and conditions (“ T&Cs ”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “ Eligibility Criteria ”):
  1. reside in the United Kingdom; and
  1. be at least 18 years of age or older; and
  1. have access to the internet; and
  1. have a valid and active Instagram account.

How to Enter

  1. Joules will post a “ 12 Days of Christmas Instagram Competition Day 2 December 2023” post on its Instagram page (“ Competition Post ”). Every person who meets the Eligibility Criteria (“ Entrant ”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
  1. Follow the Joules Instagram Page (https://www.instagram.com/joules/) and
  1. like and comment under the Competition Post as directed in the post (the “ Entry ”).
  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period” . The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 20 th  December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

The Prize

There will be one UK based winner during the competition period (the “ Winner ”). The Winner will win :

1. 1 x The Fortnum's Christmas Collection Hamper. Catalogue code: 5095536

  1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

    The Prize will be posted to the Winner’s postal address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    *Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 3 December 2023  (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 3 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “ Competition Period ” which shall be from 06:00GMT on 03/12/2023 until 23:59GMT on 04/12/2023 (the “ Closing Date ”). By entering this Competition you are deemed to have accepted these terms and conditions (“ T&Cs ”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “ Eligibility Criteria ”):
  1. reside in the United Kingdom; and
  1. be at least 18 years of age or older; and
  1. have access to the internet; and
  1. have a valid and active Instagram account.

How to Enter

  1. Joules will post a “ 12 Days of Christmas Instagram Competition Day 3 December 2023” post on its Instagram page (“ Competition Post ”). Every person who meets the Eligibility Criteria (“ Entrant ”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
  1. Follow the Joules Instagram Page (https://www.instagram.com/joules/) and
  1. like and comment under the Competition Post as directed in the post (the “ Entry ”).
  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period” . The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 20 th  December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

The Prize

There will be one UK based winner during the competition period (the “ Winner ”). The Winner will win :

1. 1 x Matilda Dressing Gown 980-467 or 811-417 or 980-467; 1 x Alma Pyjama Set 392-284 or 292-835 or 208-885 or 268-242 or 221-170 or 107-494. For 2 adults only.

The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

The Prize will be posted to the Winner’s postal address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

*Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 3 December 2023  (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 4 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “ Competition Period ” which shall be from 06:00GMT on 04/12/2023 until 23:59GMT on 05/12/2023 (the “ Closing Date ”). By entering this Competition you are deemed to have accepted these terms and conditions (“ T&Cs ”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare, Cox and Cox or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “ Eligibility Criteria ”):
  1. reside in the United Kingdom; and
  1. be at least 18 years of age or older; and
  1. have access to the internet; and
  1. have a valid and active Instagram account.

How to Enter

  1. Joules will post a “ 12 Days of Christmas Instagram Competition Day 4 December 2023” post on its Instagram page (“ Competition Post ”). Every person who meets the Eligibility Criteria (“ Entrant ”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
  1. Follow the Joules Instagram Page (https://www.instagram.com/joules/)
  2. Follow the Cox and Cox Instagram Page ( https://www.instagram.com/coxandcox/ ) and
  3. like and comment under the Competition Post as directed in the post (the “ Entry ”).
  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 20 th  December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

The Prize

There will be one UK based winner during the competition period (the “Winner”). The Winner will win :

1. 1 x £250 Joules gift voucher. 1 x £250 Cox and Cox gift voucher.

  1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

    The Prize will be sent to the Winner’s email address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.
  1. Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.
  1. Separate terms and conditions are applicable to the Cox and Cox gift card. Please visit https://coxandcox.freshdesk.com/support/solutions/36000133503  for further details

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 4 December 2023  (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 5 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “ Competition Period ” which shall be from 06:00GMT on 05/12/2023 until 23:59GMT on 06/12/2023 (the “ Closing Date ”). By entering this Competition you are deemed to have accepted these terms and conditions (“ T&Cs ”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “ Eligibility Criteria ”):

    a. reside in the United Kingdom; and

    b. be at least 18 years of age or older; and

    c. have access to the internet; and

    d. have a valid and active Instagram account.

How to Enter

  1. Joules will post a “ 12 Days of Christmas Instagram Competition Day 5 December 2023” post on its Instagram page (“ Competition Post ”). Every person who meets the Eligibility Criteria (“ Entrant ”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):

    a. Follow the Joules Instagram Page (https://www.instagram.com/joules/) and

    b. like and comment under the Competition Post as directed in the post (the “ Entry ”).

  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the "Competition period" . The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 20 th  December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

The Prize

There will be one UK based winner during the competition period (the "Winner"). The Winner will win :

1. 1 x SMEG Kettle in white KLF03WHUK, 1 x SMEG 2 slice toaster in white TSF01WHUK.

The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

The Prize will be posted to the Winner’s postal address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

  1. *Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 5 December 2023  (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 6 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.

  1. This Competition will run for the “Competition Period” which shall be from 06:00GMT on 06/12/2023 until 23:59GMT on 07/12/2023 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.

  2. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):

    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. have a valid and active Instagram account.


    How to Enter

    1. Joules will post a “12 Days of Christmas Instagram Competition Day 6 December 2023” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
      • a. Follow the Joules Instagram Page (https://www.instagram.com/joules/) and

        b. Like and comment under the Competition Post as directed in the post (the “Entry”).


    1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.

    2. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

    3. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place, and a comment will be added to the Competition Post to confirm the Winner by 20th December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address, and email address will be available to Joules for the sole purpose of organizing your prize only.

The Prize

There will be one UK based winner during the competition period (the “Winner”). The Winner will win:

  1. 2 x £200 Joules gift vouchers.

The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

The Prize will be posted to the Winner’s postal or email address as provided by the Winner to Joules. Joules is not responsible for the failure to deliver the Prize should an address be provided incorrectly.

*Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.


Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

  2. The Prize will be posted to the Winner’s email or postal address provided following successful notification of the Prize. Joules is not responsible for the failure to deliver the Prize should an address be provided incorrectly.

  3. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 6 December 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change, or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

  2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

  3. Joules, including its officers, directors, employees, shareholders, or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

  4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

  5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made by you concerning the Competition and/or the Prize. You now provide Joules with a right and license to use the entry on the Joules website and throughout Joules’ social media channels and to sublicense the right to do the same to Joules’ wholesalers.

  6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

  7. For Joules’ privacy policy, visit: https://www.joules.com/privacy

  8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 7 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition, and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 06:00GMT on 07/12/2023 until 23:59GMT on 08/12/2023 (the “Closing Date”). By entering this Competition, you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents, or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):

    a. reside in the United Kingdom; and

    b. be at least 18 years of age or older; and

    c. have access to the internet; and

    d. have a valid and active Instagram account.

How to Enter

  1. Joules will post a “12 Days of Christmas Instagram Competition Day 7 December 2023” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place, and a comment will be added to the Competition Post to confirm the Winner by 20th December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address, and email address will be available to Joules for the sole purpose of organizing your prize only.

The Prize

There will be one UK-based winner during the competition period (the “Winner”). The Winner will win:


1x Red Letter Days Voucher for Tickets to Cirque Du Soleil Alegria at The Royal Albert Hall with Dining at Harvey Nichols for Two: https://www.redletterdays.co.uk/experience/ref/rld118106986/tickets-to-cirque-du-soleil-alegria-at-the-royal-albert-hall-with-dining-at-harvey-nichols-for-two


  1. The Prize is non-transferable, and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on. The Prize will be sent to the Winner’s email address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.
  2. Any expenses incurred by the winner in the general use and/or enjoyment of the prize are the sole responsibility of the winner.
  3. Redemption of the prize voucher is subject to Red Letter Days terms and conditions: https://www.redletterdays.co.uk/terms
  4. *Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be sent to the Winner’s email address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 7 December 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change, or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders, or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed, or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request), and statements made by you concerning the Competition and/or the Prize. You now provide Joules with a right and license to use the entry on the Joules website and throughout Joules’ social media channels, and to sublicense the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Red Letter Days privacy policy, visit: https://www.redletterdays.co.uk/privacy
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 8 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition, and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 06:00GMT on 08/12/2023 until 23:59GMT on 09/12/2023 (the “Closing Date”). By entering this Competition, you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents, or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):

    a. reside in the United Kingdom; and

    b. be at least 18 years of age or older; and

    c. have access to the internet; and

    d. have a valid and active Instagram account.

How to Enter

  1. Joules will post a “12 Days of Christmas Instagram Competition Day 8 December 2023” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place, and a comment will be added to the Competition Post to confirm the Winner by 20th December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address, and email address will be available to Joules for the sole purpose of organizing your prize only.

The Prize

There will be one UK based winner during the competition period (the “Winner”). The Winner will win:


1. 2 x Wilcote Waterproof Padded Jacket, 644-442 or 913-882 or 564-402 - color dependent on availability.

The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.


The Prize will be posted to the Winner’s postal address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

*Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 8 December 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made by you concerning the Competition and/or the Prize. You now provide Joules with a right and license to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicense the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 9 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 06:00GMT on 09/12/2023 until 23:59GMT on 10/12/2023 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. Reside in the United Kingdom; and

      b. Be at least 18 years of age or older; and

      c. Have access to the internet; and

      d. Have a valid and active Instagram account.

How to Enter

  1. Joules will post a “12 Days of Christmas Instagram Competition Day 9 December 2023” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
    • a. Follow the Joules Instagram Page (https://www.instagram.com/joules/) and

      b. Like and comment under the Competition Post as directed in the post (the “Entry”).


  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the "Competition period". The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 20th December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organizing your prize only.

The Prize

There will be one UK based winner during the competition period (the "Winner"). The Winner will win :

1. 1 x Land Rover Half Day Experience, up to £400 in value, at your choice of location from the Land Rover Experience Centres listed at https://www.landrover.co.uk/experience-landrover/find-a-centre/uk.html

The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

The Prize will be posted to the Winner’s postal or email address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.

*Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal or email address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 9 December 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made by you concerning the Competition and/or the Prize. You now provide Joules with a right and license to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicense the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 10 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 06:00GMT on 10/12/2023 until 23:59GMT on 11/12/2023 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents, or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. Reside in the United Kingdom; and

      b. Be at least 18 years of age or older; and

      c. Have access to the internet; and

      d. Have a valid and active Instagram account.

How to Enter

  1. Joules will post a “12 Days of Christmas Instagram Competition Day 10 December 2023” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
    • a. Follow the Joules Instagram Page (https://www.instagram.com/joules/) and

      b. Like and comment under the Competition Post as directed in the post (the “Entry”).


  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed, or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect, or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the "Competition period". The draw will take place and a comment will be added to the Competition Post to confirm the Winner by 20th December 2023 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address, and email address will be available to Joules for the sole purpose of organizing your prize only.

The Prize

There will be one UK-based winner during the competition period (the "Winner"). The Winner will win :

1. 1 x English Heritage Family Membership for a family of 2 adults and up to 12 children.

The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

The Prize will be posted to the Winner’s postal or email address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.

*Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal or email address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should an address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 10 December 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders, or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and license to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicense the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 11 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition, and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period”, which shall be from 06:00GMT on 11/12/2023 until 23:59GMT on 12/12/2023 (the “Closing Date”). By entering this Competition, you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare or Instagram employees, third parties involved in the Competition, their families, agents, or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. Reside in the United Kingdom; and

      b. Be at least 18 years of age or older; and

      c. Have access to the internet; and

      d. Have a valid and active Instagram account.

How to Enter

  1. Joules will post a “12 Days of Christmas Instagram Competition Day 11 December 2023” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
    • a. Follow the Joules Instagram Page (https://www.instagram.com/joules/) and

      b. Like and comment under the Competition Post as directed in the post (the “Entry”).


  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed, or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect, or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the "Competition period". The draw will take place, and a comment will be added to the Competition Post to confirm the Winner by 20th December 2023 following the original Competition Post. By entering this prize draw, you consent that if you win, your name, address, and email address will be available to Joules for the sole purpose of organizing your prize only.

The Prize

There will be one UK-based winner during the competition period (the "Winner"). The Winner will win :

    1. 1 x bundle of pieces from the Joules Harry Potter ™ Clothing & Accessories Collection, up to £300 in value. The winner may choose from the following items: Harry Long Sleeve Top, Mischief Managed Top, House Colours Striped Top, Marauder's Map Pyjama Set, Hogwarts™ Stripe Jumper, Ron Fair Isle Jumper, Lightning Bolt Fluffy Socks, Fred Weasley™ Bobble Hat, Keeper Rugby Shirt, George Weasley™ Scarf, Seeker Short Sleeved Top, Dudley Dursley™ Joggers, Enchanting Sock Set, Gryffindor™ Polo Shirt, Hogwarts School Crest™ Hoodie, Hogwarts™ House Dressing Gown, Enchanting Sock Set, Hogwarts™ Castle Pyjama Set, Ginny Frill Dress, Harry Potter™ Icons Reversible Coat, Charms Class Top, Hedwig™ At Night Dressing Gown, Quidditch™ Chaser Jersey Top, Hermione Striped Sweatshirt, Moaning Myrtle™ Rugby Dress, Quidditch™ Pitch Sweatshirt, Harry Potter™ Icons Reversible Gilet, Hogwarts™ Crest Cable Knit Cardigan, Platform 9 ¾ Harry Potter™ Trainers (pink or navy). Dependent on availability.

The Prize is non-transferable, and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

The Prize will be posted to the Winner’s postal address as provided by the Winner to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.


*Separate terms and conditions are applicable to the Joules gift card. Please visit https://www.joules.com/terms for further details.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.
  1. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.
  1. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 11 December 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  1. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  1. Joules, including its officers, directors, employees, shareholders, or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  1. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram, and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  1. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request), and statements made by you concerning the Competition and/or the Prize. You now provide Joules with a right and license to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicense the right to do the same to Joules’ wholesalers.
  1. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  1. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  1. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

12 Days of Christmas Instagram Competition Day 12 December 2023 – Terms and Conditions

  1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition, and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period”, which shall be from 06:00GMT on 12/12/2023 until 23:59GMT on 13/12/2023 (the “Closing Date”). By entering this Competition, you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Harborough Hare, DFS (including DFS group companies) or Instagram employees, third parties involved in the Competition, their families, agents, or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. Reside in the United Kingdom; and

      b. Be at least 18 years of age or older; and

      c. Have access to the internet; and

      d. Have a valid and active Instagram account.

Proof of age, identity, and eligibility may be requested.

How to Enter

  1. Joules will post a “12 Days of Christmas Instagram Competition Day 12 December 2023” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
  1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
  1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
  1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed, or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect, or delay or any other technical malfunction.

Winner Selection

  1. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the "Competition period". The draw will take place on 13/12/2023, and a comment will be added to the Competition Post to confirm the Winner by 20/12/2023 following the original Competition Post. By entering this prize draw, you consent that if you win, your name, address, and email address will be available to Joules for the sole purpose of organizing your prize only.

The Prize

  1. There will be one mainland UK based winner during the competition period (the “Winner”). The Winner will win:
    1. 1 x £1,000 to spend only on the Joules collection at DFS. There shall be one winner only.
  1. The Prize is non-transferable and non-refundable, and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ or DFS’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment and sending a private message of the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

  2. The draw will take place on 13/12/2023. If the Winner cannot be contacted after 5 attempts from 13/12/2023 up until 09/01/2024, they will forfeit their prize. The Promoter does not accept any responsibility if you are unable to take up the prize. The decision of the Promoter, as to who the Winner is final, and no correspondence or discussion will be entered into.

  3. The Winner will be contacted by DFS within the time frame stated above by phone, using the details that have been provided to enter the promotion in order that the Winner may claim their prize.

  4. If you are the Winner, you must redeem your prize by 01/06/2024 (inclusive).

  5. The surname of the Winners will be obtainable for three months from the Closing Date upon application 12 Days of Christmas Instagram Competition Day 12 December 2023 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

  1. Joules reserves the right to withdraw, change, or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  4. This competition is in no way sponsored, endorsed, or administered by, or associated with, Instagram, and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request), and statements made by you concerning the Competition and/or the Prize. You now provide Joules with a right and license to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicense the right to do the same to Joules’ wholesalers.
  6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  7. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  8. For DFS’ privacy policy, visit https://www.dfs.co.uk/content/data-protection
  9. Delivery rules and Promoter’s terms apply, please see https://www.dfs.co.uk/content/terms-and-conditions
  10. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

Joules x Hayley Daines Dressing for a Weekend Well Spent Giveaway – Terms and Conditions

  1. This competition is brought to you by The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 12:00PM on 3/2/2024 until 12:00PM on 6/2/2024 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. Reside in the United Kingdom; and

      b. Be at least 18 years of age or older; and

      c. Have access to the internet; and

      d. Have a valid and active Instagram account.

    How to Enter

    1. Hayley B Daines [@hayley.b.daines] will post a “Joules Dressing for a Weekend Well Spent Giveaway Instagram Competition 3rd February 2024” photo on its Instagram page (“Competition Post”) in collaboration with Joules [@joules]. Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
      • a. Follow Hayley B Daines [@hayley.b.daines] and Joules [@joules] Instagram Pages.

        b. Like the Competition Post as directed in the post (the “Entry”).

        c. Tag a friend in the Comments section.


    1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
    1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
    1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

    Winner Selection

    1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place and a comment will be added to the Competition Post to confirm the Winner on 6th February 2024 following the original Competition Post, by Joules [@joules]. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

    The Prize

    1. There will be one UK based winner during the competition period (the “Winner”). The Winner will win:
      1. Chatsworth Coat [411-362 - Heritage Green]
      2. Eloise Beanie [C15-891 - Oat]
      3. Claudette Tank [529-345 - Oatmeal]
      4. Amy Top [226-074 - Navy]
      5. Kendall Boots [832-737 - Chocolate Brown]
      6. Slim Straight Jeans [D03-731 - Blue]

    1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winners. It must not be sold on.

      The Prize will be posted to the Winner’s postal addresses as provided by the Winners to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    Contacting the Winner

    1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. The winner will need to DM Joules [@joules] with their Name and Address. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

    2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    3. The surname of the Winners will be obtainable for three months from the Closing Date upon application Joules Dressing for a Weekend Well Spent Giveaway x Hayley B Daines 3rd February 2024 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

    Limitations of Liability

    1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
    2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
    3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
    4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
    5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.
    6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
    7. For Joules’ privacy policy, visit: https://www.joules.com/privacy
    8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

Rugby Giveaway

  1. This competition is brought to you by The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 6:00AM on 10/2/2024 until 11:59PM on 25/2/2024 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. Reside in the United Kingdom; and

      b. Be at least 18 years of age or older; and

      c. Have access to the internet; and

      d. Have a valid and active Instagram account.

    How to Enter

    1. Joules will post a “Rugby Competition 10th February 2024” photo on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
      • a. Follow Joules [@joules] Instagram Pages.

        b. Like the Competition Post as directed in the post (the “Entry”).

        c. Tag a friend in the Comments section.


    1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.
    1. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.
    1. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

    Winner Selection

    1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place and a comment will be added to the Competition Post to confirm the Winner on 28th February 2024 following the original Competition Post, by Joules [@joules]. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

    The Prize

    The Winner will win:

    1. 2 six nations tickets - England vs Ireland on 9th March 2024
    2. 1 rugby ball signed by Martin Johnson
    3. A Joules rugby shirt for you and a friend.

    There will be four runner up prizes. Each runner up will win:


    1. 1 rugby ball signed by Martin Johnson

  1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winners. It must not be sold on.

    The Prize will be posted to the Winner’s postal addresses as provided by the Winners to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

Contacting the Winner

  1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. The winner will need to DM Joules [@joules] with their Name and Address. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

  2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

  3. The surname of the Winners will be obtainable for three months from the Closing Date upon application Rugby Competition 10th February 2024 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

Limitations of Liability

  1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.
  2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.
  3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.
  4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.
  5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.
  6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.
  7. For Joules’ privacy policy, visit: https://www.joules.com/privacy
  8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

Mother's Day Giveaway

  1. This competition is brought to you by The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 6:00AM on 28/2/2024 until 11:59PM on 3/3/2024 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. have a valid and active Instagram account.

    How to Enter

    1. Joules will post a “Mothers Day Competition 28th February 2024” photo on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
      • a. Follow Joules [@joules] and [@rennejewellery] Instagram Pages.

        b. Like the Competition Post as directed in the post (the “Entry”).

        c. Tag a friend in the comments section.


    1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.

    2. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

    3. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

    Winner Selection

    1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place and a comment will be added to the Competition Post to confirm the Winner on 4th March 2024 following the original Competition Post, by Joules [@joules]. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

    The Prize

    The Winner will win:

    1. 1 x Dolly Weekend Bag
    2. 1 x Lillia Wash Bag
    3. 1 x Liberty Wrap Bracelet with kiss charm in a colour of your choice by Renne Jewellery

    1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winners. It must not be sold on.

      The Prize will be posted to the Winner’s postal addresses as provided by the Winners to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    Contacting the Winner

    1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. The winner will need to DM Joules [@joules] with their Name and Address. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

    2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    3. The surname of the Winners will be obtainable for three months from the Closing Date upon application Rugby Competition 3rd March 2024 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

    Limitations of Liability

    1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

    2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

    3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

    4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

    5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

    6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

    7. For Joules’ privacy policy, visit: https://www.joules.com/privacy

    8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

Joules Big Sale (the “Big Sale”) is brought to you by The Harborough Hare Limited, registered at Desford Road, Enderby, Leicester, United Kingdom, LE19 4AT, England (“Joules”).


By purchasing a ticket for the Big Sale, you agree to the following terms and conditions:

  • All attendees at the Big Sale must have a relevant adult or child ticket, which must be shown at the venue door. We would love to save paper, so no need to print it out, just present it on your phone.
  • Groups must be no larger than six (6) persons.
  • Late arrivals are not guaranteed entry to the Big Sale and Joules reserves the right to refuse you admission if you do not arrive by the start of your pre-booked time slot.
  • All children must be accompanied and supervised by an adult at all times at the Big Sale.
  • Adult ticket deposits can be redeemed via a deduction from the ticket holder’s first purchase of Joules’ branded products at the Big Sale over £5 and is redeemable at the Big Sale only. It cannot be redeemed on purchases made in-store, online or via Customer Services.
  • Ticket holders must exit the Big Sale by the end of their pre-booked time slot.
  • Cancellation of the Big Sale by Joules will result in automatic refunds for all ticket holders. Joules’ liability in this case will be limited to the face value of your tickets. Save in respect of cancellation by Joules, tickets cannot be refunded or exchanged.
  • All items are non-refundable and non-exchangeable. Please ensure you check over the items before purchasing. This does not affect your statutory rights.
  • Online booking of tickets for the Big Sale is run by the third-party service, Eventbrite (www.eventbrite.co.uk). Errors made when booking a ticket are your responsibility and Joules will not be held responsible for any inconvenience caused by the supply of incorrect personal information. It is your responsibility to check that the tickets issued to you are correct.
  • Please contact bigsales@joules.com with any access requirements that you may have.
  1. This competition is brought to you by The Harborough Hare Ltd, Company Number 14504304, Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This competition will run for the “Competition Period” which shall be from 06:00GMT on 08/05/2024 until 23:59GMT on 19/05/2024 (the “Closing Date”). By entering this competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. a valid and active email address; and

      e. have a valid, active and non-private Instagram account.

    How to Enter

    1. Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period to do the following in order to enter the competition (entries will not be deemed complete unless this information is provided):.
      • a.Take a photo, which is the independent work of the Entrant, of the Entrant either (i) wearing any Joules clothing anywhere at Badminton Horse Trials; or (ii) wearing any brand of clothing at each of the Joules’ spaces at Badminton Horse Trials (i.e the Official Collection Stand, the Main Stand or the Fence Stand) (“Photo”); and


        b.Upload the Photo to the Entrant’s personal Instagram account, tag @joules and use the hashtag #JoulesxBadminton


      Your Photo must not infringe rights of third parties, including copyright or trade marks.


    1. The competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The competition may not be entered on behalf of anyone else.

    2. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

    3. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

    The Entries

    1. By uploading your Photo you confirm that you own the copyright in the Photo or have the permission of the copyright owner to enter this competition. You hereby authorise Joules to use the Photo on our website and social networking sites. We reserve the right to request proof of copyright ownership. You will not be entitled to any form of payment for us using your Photo as set out in these terms and conditions. If we suffer any loss as a result of you not having the aforementioned rights, you will be responsible to us for any such loss. By participating in the competition, you grant Joules a world-wide, royalty free, non-exclusive, perpetual, irrevocable license, without limitation, to use and sub-licence the use of your entry in connection with the competition for promotional, advertising or other purposes, and to display the entry on the internet.

    2. Furthermore, should your entry be selected to be the Winner, by these terms and your acceptance of them, on winning, you shall be deemed to have irrevocably transferred, conveyed, and assigned to Joules all right, title, and interest in and to your entry, including all intellectual property rights, and to have waived all moral rights and rights of attribution.

    3. You further agree to take any action that Joules may reasonably require to record the transfer of rights, without further compensation to you, including, but not limited, to executing and delivering an assignment to Joules.

    Winner Selection

    1. There will be one UK based winner during the Competition Period (“Winner”).

    2. The Winner will be chosen by one independent adjudicator from all of the valid entries received before the closing date, as adjudged in their sole discretion.

    3. The Winner will be contacted via Instagram from the official Joules account (@joules) by 28th May 2024.

    4. By entering you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize.

    The Prize

    The Winner will win:

    1. The Winner will win a £500 Joules gift card (“Prize”).

    2. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The prize is only redeemable by the named Winner. It must not be sold on.

    Contacting the Winner

    1. Joules will make reasonable efforts to notify the Winner of the Prize by means of personal messaging and/or commenting via Instagram on the completed entry no later than midnight GMT on 28th May 2024. The Winner must confirm that they accept the Prize within 7 days. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Prize to the next valid Entrant selected by one independent adjudicator. Any reselection will be undertaken in accordance with these T&Cs.

    2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    3. The surname and county of the Winner will be obtainable for three months from the Closing Date upon receipt of a stamped addressed envelope to the address in paragraph 1. If you object to any or all of your surname or county being published, please notify Joules. In such circumstances, Joules must still provide the information to the Advertising Standards Authority on request.

    Limitations of Liability

    1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

    2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

    3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

    4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

    5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements concerning the competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

    6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

    7. For Joules’ privacy policy, visit: https://www.joules.com/privacy

    8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
  1. This prize draw is brought to you by The Harborough Hare Ltd, Company Number 14504304, Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Prize Draw

  1. No purchase is necessary to enter or to win the prize draw and any purchase made will not increase the chance of winning.
  1. This prize draw will run for the “Prize Draw Period” which shall be from 09:00GMT on 08/05/2024 until 17:00GMT on 12/05/2024 (the “Closing Date”). By entering this prize draw you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the prize draw form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this prize draw, entrants must not be Joules employees, third parties involved in the prize draw, their families, agents or anyone else in any way professionally connected with this prize draw, and must meet the following requirements (the “Eligibility Criteria”):
    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. a valid and active email address.

    How to Enter

    1. Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Prize Draw Period to do the following in order to enter the prize draw (entries will not be deemed complete unless all of these steps are taken):
      • a. Take part in the Joules Rugby Game on the Joules stand at the Badminton Horse Trials 2024 and get 3 out of the 5 balls into the hole in under 5 seconds; and


        b. Provide their details on the Joules IPad Google Form given to Entrants by a Joules staff member at the Joules stand.



    1. The prize draw must be entered into in the Entrant’s own name and using the Entrant’s own email address. The prize draw may not be entered on behalf of anyone else.

    2. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that entry will be disqualified.

    3. Only entries that have been completed in full will be entered into the prize draw. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries for any reason whatsoever.

    Winner Selection

    1. One winner (“Winner”) will be chosen by an online random generator from all of the valid entries received before the Closing Date.

    2. By entering, you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize.

    The Prize

    11. The Prize includes all of the following:

    • 1x £200 Joules voucher; and
    • 1x pair of Joules x Chatham deck shoes (subject to item and size availability); and
    • 2x tickets for Badminton Horse Trials 2025; and
    • 4x Badminton Official Collection items 2025 (subject to availability); and
    • 1x rugby ball signed by Ollie Hassell-Collins; and
    • 2x rugby shirts from joules.com (subject to item and size availability); and
    • 1x Badminton bracelet with charm (Hiho) (subject to availability); and
    • 1x leather bolo bracelet (Hiho) (subject to availability).

    12. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the Winner. It must not be sold on.

    Contacting the Winner

    1. Joules will make reasonable efforts to notify the Winner of the Prize via email using the email address provided at the time of entry no later than midnight GMT on 28/05/2024. The Winner must confirm that they accept the Prize within 7 days. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Prize to the next valid Entrant selected at random. Any reselection will be undertaken in accordance with these T&Cs.

    2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    3. The surname and county of the Winner will be obtainable for three months from the Closing Date upon receipt of a stamped addressed envelope to the address in paragraph 1. If you object to any or all of your surname or county being published, please notify Joules. In such circumstances, Joules must still provide the information to the Advertising Standards Authority on request.

    Limitations of Liability

    1. Joules reserves the right to withdraw, change or cancel the prize draw at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

    2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

    3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

    4. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the prize draw, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements concerning the prize draw and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

    5. All Entrants’ details will be used in relation to the administration of this prize draw and, if you are a Winner, the delivery of the Prize. Once the Winner has been notified, all Entrant’s details (save for the Winner) will be permanently deleted. Once the Winner has received the Prize, their details will be permanently deleted.

    6. Joules will only process your personal information as set out in Joules’ privacy policy: https://www.joules.com/privacy.

    7. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
  1. This competition is brought to you by The Harborough Hare Ltd, Company Number 14504304, Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This competition will run for the “Competition Period” which shall be from 06:00GMT on 08/05/2024 until 23:59GMT on 19/05/2024 (the “Closing Date”). By entering this competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. a valid and active email address; and

      e. have a valid, active and non-private Instagram account.

    How to Enter

    1. Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period to do the following in order to enter the competition (entries will not be deemed complete unless this information is provided):.
      • a.Take a photo, which is the independent work of the Entrant, of the Entrant either (i) wearing any Joules clothing anywhere at Badminton Horse Trials; or (ii) wearing any brand of clothing at each of the Joules’ spaces at Badminton Horse Trials (i.e the Official Collection Stand, the Main Stand or the Fence Stand) (“Photo”); and


        b.Upload the Photo to the Entrant’s personal Instagram account, tag @joules and use the hashtag #JoulesxBadminton


      Your Photo must not infringe rights of third parties, including copyright or trade marks.


    1. The competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The competition may not be entered on behalf of anyone else.

    2. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

    3. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

    The Entries

    1. By uploading your Photo you confirm that you own the copyright in the Photo or have the permission of the copyright owner to enter this competition. You hereby authorise Joules to use the Photo on our website and social networking sites. We reserve the right to request proof of copyright ownership. You will not be entitled to any form of payment for us using your Photo as set out in these terms and conditions. If we suffer any loss as a result of you not having the aforementioned rights, you will be responsible to us for any such loss. By participating in the competition, you grant Joules a world-wide, royalty free, non-exclusive, perpetual, irrevocable license, without limitation, to use and sub-licence the use of your entry in connection with the competition for promotional, advertising or other purposes, and to display the entry on the internet.

    2. Furthermore, should your entry be selected to be the Winner, by these terms and your acceptance of them, on winning, you shall be deemed to have irrevocably transferred, conveyed, and assigned to Joules all right, title, and interest in and to your entry, including all intellectual property rights, and to have waived all moral rights and rights of attribution.

    3. You further agree to take any action that Joules may reasonably require to record the transfer of rights, without further compensation to you, including, but not limited, to executing and delivering an assignment to Joules.

    Winner Selection

    1. There will be one UK based winner during the Competition Period (“Winner”).

    2. The Winner will be chosen by one independent adjudicator from all of the valid entries received before the closing date, as adjudged in their sole discretion.

    3. The Winner will be contacted via Instagram from the official Joules account (@joules) by 28th May 2024.

    4. By entering you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize.

    The Prize

    The Winner will win:

    1. The Winner will win a £500 Joules gift card (“Prize”).

    2. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The prize is only redeemable by the named Winner. It must not be sold on.

    Contacting the Winner

    1. Joules will make reasonable efforts to notify the Winner of the Prize by means of personal messaging and/or commenting via Instagram on the completed entry no later than midnight GMT on 28th May 2024. The Winner must confirm that they accept the Prize within 7 days. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Prize to the next valid Entrant selected by one independent adjudicator. Any reselection will be undertaken in accordance with these T&Cs.

    2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    3. The surname and county of the Winner will be obtainable for three months from the Closing Date upon receipt of a stamped addressed envelope to the address in paragraph 1. If you object to any or all of your surname or county being published, please notify Joules. In such circumstances, Joules must still provide the information to the Advertising Standards Authority on request.

    Limitations of Liability

    1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

    2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

    3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

    4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

    5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements concerning the competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

    6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

    7. For Joules’ privacy policy, visit: https://www.joules.com/privacy

    8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
  1. This competition is brought to you by The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 6:00AM on 07/06/2024 until 11:59PM on 10/06/2024 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Joules or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. have a valid and active Instagram account.

    How to Enter

    1. Joules will post a “Fathers Day Competition 7th June 2024” photo on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
      • a. Follow Joules [@joules] Instagram Pages.


        b. Like the Competition Post as directed in the post (the “Entry”).


        c. Tag a friend in the Comments section.


    1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.

    2. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

    3. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

    Winner Selection

    1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place and a comment will be added to the Competition Post to confirm the Winner on 13th June 2024 following the original Competition Post, by Joules [@joules]. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

    The Prize

    The Winner will win:

    1. 1 x Woody Polo Shirt
    2. 1 x Rugby Shirt
    3. 1 x Oxford Shirt
    4. 1 x Alistar Sweatshirt
    5. 1 x Chino Trouser
    6. 1 x Chino Short
    7. 1 x Daley Cap
    8. 1 rugby ball signed by Ollie Hassell-Collins

    1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winners. It must not be sold on.

      The Prize will be posted to the Winner’s postal addresses as provided by the Winners to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    Contacting the Winner

    1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. The winner will need to DM Joules [@joules] with their Name and Address. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

    2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    3. The surname of the Winners will be obtainable for three months from the Closing Date upon application Fathers Day Competition 7th June 2024 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

    Limitations of Liability

    1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

    2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

    3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

    4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

    5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

    6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

    7. For Joules’ privacy policy, visit: https://www.joules.com/Privacy.

    8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
  1. This competition is brought to you by The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

The Competition

  1. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.
  1. This Competition will run for the “Competition Period” which shall be from 6:00AM on 7/7/2024 until 11:59PM on 14/7/2024 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.
  1. To participate in this Competition, entrants must not be Joules, DFS, Beddeck or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):
    • a. reside in the United Kingdom; and

      b. be at least 18 years of age or older; and

      c. have access to the internet; and

      d. have a valid and active Instagram account.

    How to Enter

    1. Joules will post a “Homeware Competition 7th July 2024” photo on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):
      • a. Follow Joules [@joules], DFS [@dfs] and Bedeck [@bedeck1951] Instagram Pages.


        b. Like the Competition Post as directed in the post (the “Entry”).


        c. Tag a friend in the Comments section.


    1. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.

    2. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.

    3. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

    Winner Selection

    1. The Winner (as defined below) be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place and a comment will be added to the Competition Post to confirm the Winner on 19th July 2024 following the original Competition Post, by Joules [@joules]. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

    The Prize

    The Winner will win:


    1. Joules - £500 voucher

    2. DFS - Bedframe of customers choice

    3. Beddeck - Bedding Bundle


    • 1 x king size duvet cover set £95
    • 1 x pair white standard pillowcases (300 TC Egyptian cotton) £26
    • 1 x white king size fitted sheet (300 TC Egyptian cotton) £44
    • 1 x Honey Hound cushion £40
    • 1 x Honey Ditsy cushion £40
    • 1 x Honey & Crumpets Geo throw £120
    • Total value: £365

    1. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winners. It must not be sold on.

      The Prize will be posted to the Winner’s postal addresses as provided by the Winners to Joules. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    Contacting the Winner

    1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment of the Instagram account used to submit the Entry on the day of the prize draw. The winner will need to DM Joules [@joules] with their Name and Address. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.

    2. The Prize will be posted to the Winner’s postal address provided following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should a postal address be provided incorrectly.

    3. The surname of the Winners will be obtainable for three months from the Closing Date upon application Homeware Competition 7th July 2024 (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT

    Limitations of Liability

    1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.

    2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.

    3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

    4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.

    5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.

    6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.

    7. For Joules’ privacy policy, visit: https://www.joules.com/Privacy

    8. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
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