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BAG AN EVEN BETTER SHOPPING EXPERIENCE
Join us at our Big Sales where you can find yay-worthy savings on your favourite Joules styles.
So, whether your wellies need updating, or a coat has caught your eye, with stock replenished throughout the day, it’ll be an opportunity to treat yourself to those things you really deserve.
You loved our new way of ticketing the Big Sales, so we’re keeping it that way. Making the event ticketed means we can control the number of people shopping at any one time, giving you an even better shopping experience.
From booking your slot to handy tips and things you’ll need to do on the day, please take time (inbetween making your shopping lists) to read how the events will work...
BOOK TICKETS BOOKING YOUR SLOT TO SHOP- To enhance your shopping experience by reducing the number of people shopping at any one time, the Big Sales are now ticket-only.
- Shopping slots are available from between 9am-7pm daily* - perfect if you are planning an after-work visit!
- Each shopping slot allows for 1 hour and 15 minutes of shopping
- When you pick your slot, you’ll be asked to pay a £5 booking fee (don’t worry, this will then be deducted off any purchase you make over £5)
- Finally, for full terms and conditions, please click here.
*Schedules vary in some venues. Please check the ticket availability to confirm times.
ON THE DAY NEED-TO-KNOWS…
Hooray! You’ve booked your slot and you’re ready to shop your favourite styles.Once you have made your booking, you don’t need to do anything until the day arrives.
When that day comes, we do ask that you do a few little (but important) things…
Please bring your booking confirmation along with you as this will ensure your £5 deposit is deducted at checkout. We’re always looking to help the environment, so there’s no need to print it out, just present it on your phone.
We’d appreciate it a whole bunch if you could turn up 15 minutes before your slot, so we can check you in and ensure you get the full amount of time shopping.
There’s going to be lots to shop and we know it’ll be easy to get lost in your favourite styles. But please stick to your allotted 1h 15m time slot so we can keep the event flowing.
If possible, bring along your own shopping bag (we won’t take offence if it’s not a Joules one!) to fill with goodies.
A few shopping tips
Returns Policy
If you need to return any of your Big Sale purchases, you can either return them to the Big Sale (during the event dates only) or to your local store, within 30 calendar days from the date of purchase.
When returning an item please provide your receipt and the card you originally paid with.
Please Note: You do not need a ticket to return purchases to the Big Sale event. Simply turn up, speak to a member of staff on the door and they will look after you.