We are Joules Group PLC, a company registered in England and Wales under company number 2934327 and with our registered office at Joules Building, The Point, Rockingham Road, Market Harborough, Leicestershire LE16 7QU England.
You may only use the Joules Sites for lawful purposes. You may not use the Joules Sites:
You also agree:
We may from time to time provide interactive services on the Joules Sites, including, without limitation:
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used.
We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on any Joules Site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on the Joules Sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to any of the Joules Sites ("User Content"), and to any interactive services associated with it.
You must comply with the spirit of the following standards. The standards apply to each part of any User Content as well as to its whole.
User Content must:
User Content must not:
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of the Joules Sites. When a breach of this policy has occurred, we may take such action as we deem appropriate.
We exclude liability for any action we may take in response to a breach of this acceptable use policy. The responses described in this policy are not limited, and we may additionally take any other action we reasonably deem appropriate.
Please try and focus on the product details when writing product reviews and avoid any comments that might be offensive, relate to pricing or discounts, postage, customer service issues or refer to competitors.
We reserve the right not to post your review if it contains any of the following types of content or violates any other guidelines:
We may amend this acceptable use policy at any time by amending this page. The date at the top of this page will be amended each time this policy is updated. Please check this page from time to time as any changes we make will be binding on you.
If you have any questions, comments or requests regarding this statement, the Joules Sites or our products, please email us at:
firstname.lastname@example.org. Alternatively, you can call us on:
0345 250 7160, or you can write to us at: Customer Services Team, Joules Building, Saxon Way West, Corby, Northants NN18 9ES, England.