Promotion and Offers Terms and Conditions
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Shopping Codes
From time to time Joules will release discount codes (“Codes”) via email or other marketing channels. These Codes will allow a discount to be applied to your order at joules.com, via phone calls to our customer services team or in Joules stores as specified on the relevant email or marketing communication. To apply the Code at Joules.com please enter it where specified during the check-out process. To apply the Code via customer services, please quote the Code at the start of your call. For purchases in Joules stores you must present the Code to store staff by producing a printed copy of the email or marketing communication or show it on a mobile device. The discount will then be applied to your order.
Please note that save as expressly stated, Codes are only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the relevant email or marketing communication, they cannot be used outside of that time period. Codes are not valid in Joules Outlet stores or concessions. Where a qualifying spend is noted in relation to use of a Code, if an item and items purchased using that Code are later returned to us which brings the amount spent below any qualifying level, the offer value may be deducted from any refund. All orders are subject to acceptance and any improper use of Codes may result in the cancellation of your order. All orders are subject to availability. Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice.
Specific offer terms and conditions are provided with each Code - for specific information relevant to that Code, please refer to the email or marketing communication on which it is featured.
- Gift cards can be redeemed for merchandise at any Joules stores (including Standalone shops in the United Kingdom only, excluding stockists) and online (subject to website terms and conditions). Gift cards cannot be redeemed against products offered by the Friends of Joules Marketplace or Garden Trading products at www.joules.com.
- They may be exchanged for goods of a higher price than the face value of the card on payment of the difference.
- Gift cards cannot be exchanged for cash. Gift cards can be activated with a minimum value of £10 and have a maximum value of £1000.
- Gift cards cannot be returned or refunded, except in accordance with your legal rights.
- Gift cards are valid for 24 months from date of last use after which the remaining balance will be deducted.
- If any item purchased with a gift card is subsequently exchanged for an item of a lower price or refunded, any money owing will be added to the remaining balance on the gift card.
- If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction and shown on your printed till receipt.
- Gift cards should be treated as cash. They are not cheque guarantee, credit or charge cards. Joules will not accept liability for lost, stolen or damaged cards.
- Joules reserves the right to refuse to accept a gift card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud.
- Joules reserves the right to amend the terms and conditions of gift cards at any time without notice and to take appropriate action, including the cancellation of the card, if, in its discretion, it deems such action necessary. This does not affect your legal rights.
- Gift cards are issued by Joules limited, Registered Company Number: 02934327, Registered Company Address: The Joules Barn, Rockingham Road, Market Harborough, Leicestershire, LE16 7QD.
- By taking advantage of this offer you agree to these terms.
- Spend £50 or more in one single purchase transaction and receive £10 off your purchase price and free standard UK delivery.
- Simply click through the email and the discount will automatically be applied at checkout at joules.com.
- For purchases in Joules stores you must present the offer email to store staff. The discount will then be applied to your order.
- Please note that unless stated, promotion codes are only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners or Garden Trading.
- The discount cannot be used in conjunction with any other offer and can only be redeemed once per customer.
- There is no cash alternative.
- The discount is valid for 28 days from the date on which the offer email is sent by Joules and cannot be used outside of this time period.
- The discount cannot be used in independent stockists, concessions, outlets or shows.
- As a qualifying spend of £50 is required in relation to use of the discount, if item(s) purchased using the discount are later returned to Joules which brings the amount spent below the qualifying level, the offer value of £10 may be deducted from any refund provided.
- All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
- All orders are subject to availability.
- Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice. Purchases shall be subject to the Joules’ terms and conditions of sale posted online at joules.com.
- By taking advantage of this offer you agree to these terms.
- Spend £50 or more in one single purchase transaction and receive £10 off your purchase price and free standard UK delivery.
- Simply click through the email and the discount will automatically be applied at checkout at joules.com.
- For purchases in Joules stores you must present the offer email to store staff. The discount will then be applied to your order.
- Please note that unless stated, promotion codes are only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners or Garden Trading products.
- The discount cannot be used in conjunction with any other offer and can only be redeemed once per customer.
- There is no cash alternative.
- The discount is valid for 28 days from the date on which the offer email is sent by Joules and cannot be used outside of this time period.
- The discount cannot be used in independent stockists, concessions, outlets or shows.
- As a qualifying spend of £60 is required in relation to use of the discount, if item(s) purchased using the discount are later returned to Joules which brings the amount spent below the qualifying level, the offer value of £10 may be deducted from any refund provided.
- All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
- All orders are subject to availability.
- Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice. Purchases shall be subject to the Joules’ terms and conditions of sale posted online at joules.com.
- By taking advantage of this offer you agree to these terms.
- Receive 15% off the purchase price of your order.
- In the emails, simply click the link and the discount will automatically be applied at checkout at joules.com.
- For purchases in Joules stores you must present the offer email to store staff. The discount will then be applied to your order.
- Please note that unless stated, promotion codes are only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners or Garden Trading.
- The discount cannot be used in conjunction with any other offer and can only be redeemed once per customer.
- There is no cash alternative.
- The discount is valid for 28 days from the date on which the offer email is sent by Joules and cannot be used outside of this time period.
- The discount cannot be used in independent stockists, concessions, outlets or shows.
- You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
- This offer cannot be redeemed against items that have already been purchased.
- All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
- All orders are subject to availability.
- Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice. Purchases shall be subject to the Joules’ terms and conditions of sale posted online at joules.com.
- By taking advantage of this offer you agree to these terms.
- This offer is valid for 28 days from the date on which the mobile wallet pass is downloaded and cannot be used outside of this time period.
- To receive 20% off full price items at Joules.com, enter the online code displayed in your Joules welcome SMS message, or within your Mobile Wallet pass during the checkout process.
- To receive 20% off full priced items in Joules Stores, present the promotional code via your Joules welcome SMS message, or present the barcode within your Mobile Wallet pass at the till and the discount will be applied.
- This promotion is valid on Joules products only and excludes products sold by Friends of Joules partners.
- Please note that unless stated, promotion codes are only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners or Garden Trading.
- The discount cannot be used in conjunction with any other offer and can only be redeemed once per customer.
- There is no cash alternative.
- The offer code cannot be used in independent stockists, concessions, outlets or shows.
- This offer cannot be redeemed against items that have already been purchased.
- You agree that if you return any of the products purchased with this offer, you will receive a refund for the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a refund.
- This offer is subject to availability, while stocks last.
- All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
- Joules reserves the right to withdraw, amend or extend this offer at any time, without prior notice
- These terms are governed by and construed in accordance with the laws of England and Wales, which shall also have exclusive jurisdiction in relation to any disputes that arise as a result of its use.
- All purchases are subject to the Joules terms and conditions of sale https://www.joules.com/terms_conditions/Static.raction.
- By taking advantage of this offer you agree to these terms.
- This offer is valid from 00.01am on 1st January 2022 to 23.59pm on 31st December 2022 and cannot be used outside of that time period.
- This discount can only be redeemed when collecting a valid click and collect order in-store.
- Receive 20% off full priced items in Joules Stores. The discount will be applied at the till point following presentation of a valid and active discount barcode via your mobile device’s wallet pass.
- Please note that unless stated, promotion codes are only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners or Garden Trading. The discount cannot be used in conjunction with any other offer.
- There is no cash alternative.
- The offer code cannot be used online at Joules.com, through Joules’ customer services, or at any independent stockists, concessions, outlets or shows.
- This offer cannot be redeemed against items that have already been purchased, including the click and collect order.
- You agree that if you return any of the products purchased with this offer, you will receive a refund for the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a refund.
- This offer is subject to availability, while stocks last.
- All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
- Joules reserves the right to withdraw, amend or extend this offer at any time, without prior notice.
- These terms are governed by and construed in accordance with the laws of England and Wales, which shall also have exclusive jurisdiction in relation to any disputes that arise as a result of its use.
- Joules Limited, a company registered in England and Wales under company number 2934327, with its registered office address at The Joules Barn, Rockingham Road, Market Harborough, Leicestershire, LE16 7QD (Joules) is the organiser of the Joules Big Sale (the “Big Sale”).
- By purchasing a ticket for the Big Sale, you agree to the following terms and conditions:
- All attendees at the Big Sale must have a relevant adult or child ticket, which must be shown at the venue door. We would love to save paper, so no need to print it out, just present it on your phone.
- Groups must be no larger than six (6) persons.
- Late arrivals are not guaranteed entry to the Big Sale and Joules reserves the right to refuse you admission if you do not arrive by the start of your pre-booked time slot.
- All children must be accompanied and supervised by an adult at all times at the Big Sale.
- Adult ticket deposits can be redeemed via a deduction from the ticket holder’s first purchase of Joules’ branded products at the Big Sale over £5 and is redeemable at the Big Sale only. It cannot be redeemed on purchases made in-store, online or via Customer Services.
- Ticket holders must exit the Big Sale by the end of their pre-booked time slot.
- Cancellation of the Big Sale by Joules will result in automatic refunds for all ticket holders. Joules’ liability in this case will be limited to the face value of your tickets. Save in respect of cancellation by Joules, tickets cannot be refunded or exchanged.
- You attend the Big Sale at your own risk, understanding that Joules has taken additional precautions regarding Covid-19, as outlined in these terms and conditions and on www.joules.com/big-sales, to protect customers and staff.
- All Big Sale attendees must follow the latest government guidelines in regards to Covid-19 safety at all times whilst attending the Big Sale at the Big Sale venue..
- Online booking of tickets for the Big Sale is run by the third-party service, Eventbrite (www.eventbrite.co.uk). Errors made when booking a ticket are your responsibility and Joules will not be held responsible for any inconvenience caused by the supply of incorrect personal information. It is your responsibility to check that the tickets issued to you are correct.
- Please contact bigsales@joules.com with any access requirements that you may have.
- By taking advantage of this offer you agree to these terms.
- Spend £10 or more in one single purchase transaction (postage and packaging costs are not included) and receive £10 off your purchase price.
- To receive your discount at Joules.com, enter the unique online code displayed in your email during the checkout process.
- For purchases in Joules stores you must present the offer email to store staff. The discount will then be applied to your order.
- Please note that unless stated, this promotion is only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners or Garden Trading.
- There is no cash alternative.
- The discount is valid for 28 days from the date on which the offer email is sent by Joules and cannot be used outside of this time period.
- The discount cannot be used in independent stockists, concessions, outlets or shows.
- You agree that if you return any of the products purchased with this offer, you will receive a refund of the amount you paid for the returned item only and no further use of the code will be permitted.
- All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
- All orders are subject to availability.
- This discount cannot be used in conjunction with any other offer and can only be redeemed once per customer.
- Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice. Purchases shall be subject to the Joules’ terms and conditions of sale posted online at joules.com.
- Terms and Conditions apply. This offer is valid from 17 February 2022 to 26th April 2022 and cannot be used outside of that time period.
- This offer is only valid in Joules stores and cannot be redeemed online at Joules.com or used in Outlet stores, independent stockists, concessions or shows.
- This offer may only be redeemed once, is redeemable against full price items only, cannot be redeemed against items that have already been purchased and cannot be used in conjunction with any other Joules offer or discount. Please note that this promotion cannot be applied to products supplied by any of our Friends of Joules partners or Garden Trading. Additionally, the discount cannot be used to purchase Joules gift cards.
- There is no cash alternative.
- You agree that if you return any of the products purchased with this offer, you will receive a refund for the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a refund. This offer is subject to availability and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
- Joules reserves the right to withdraw, amend or extend this offer at any time, without prior notice. These T&C’s will apply to only this voucher and are governed by and construed in accordance with laws of England and Wales, which shall also have jurisdiction in relation to any disputes that arise as a result of its use. These T&C’s can also be found online at Joules.com/promo.
- By taking advantage of this offer you agree to these terms.
- Receive 20% off the purchase price of your order.
- Simply click through the email and the discount will automatically be applied at checkout at joules.com.
- For purchases in Joules stores you must present the offer email to store staff. The discount will then be applied to your order.
- Please note that unless stated, promotion codes are only valid on full-priced items and cannot be used on sale, special buy or promotional items, to purchase gift cards or on products supplied by any of our Friends of Joules partners.
- The discount cannot be used in conjunction with any other offer and can only be redeemed once per customer.
- There is no cash alternative.
- The discount is valid for 28 days from the date on which the offer email is sent by Joules and cannot be used outside of this time period.
- The discount cannot be used in independent stockists, concessions, outlets or shows.
- You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
- This offer cannot be redeemed against items that have already been purchased.
- All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
- All orders are subject to availability.
- Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice. Purchases shall be subject to the Joules’ terms and conditions of sale posted online at joules.com.
- For all licensed products sold by Joules, Joules will donate 5% of the sale price to retailers and 5% of the retail price to Joules customers to RSPB Sales Ltd, which gives all its distributable profits through Gift Aid to the RSPB. Manufactured under licence from RSPB Sales Ltd to raise awareness of the RSPB (charity registration in England and Wales no 207076 and Scotland no SC037654)
- By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joules.com/promo.
- Use your unique offer code to receive £20 off your purchase price plus free standard UK delivery when you spend £50 or more in one single purchase transaction in selected Joules stores or online at www.joules.com.
- This offer is not available in Joules independent stockists, concessions, outlets or shows and cannot be applied to purchases of Joules gift vouchers.
- To redeem this offer via www.joules.com, add your selected items to your basket and enter your unique offer code where specified during the check-out process and the discount will be applied to the relevant items in your order.
- For purchases in Joules stores, present the code to store staff by producing a printed copy of the marketing communication and the discount will be applied to the relevant items in your order.
- This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
- Please note that this promotion cannot be used to purchase gift cards or on products supplied by Garden Trading or any of our Friends of Joules partners.
- This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
- All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
- You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
- This offer cannot be redeemed against items that have already been purchased.
- This offer shall apply from 00:01 GMT on 1st April 2022 to 23:59 GMT on 31st May 2022 and the offer code cannot be used outside of that time period (in stores this will be subject to the store’s opening hours).
- These terms are governed by and construed in accordance with English law and the courts of England and Wales shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
- Only genuine Joules branded items can be traded in, non-Joules branded or non-complying items cannot be returned and will be recycled.
- Receive a discount code for up to a maximum of £25 per takeback (depending on the items returned (see table below)) to spend next time you shop at Joules, online or in store.
- Discount codes can only be redeemed against the following minimum spends:
- Use your £5 discount code when you spend £15 or more
- Use your £10 discount code when you spend £30 or more
- Use your £15 discount code when you spend £45 or more
- Use your £20 discount code when you spend £60 or more
- Use your £25 discount code when you spend £75 or more
- There is no cash alternative.
- Takeback discount codes are valid for 12 months from the date of issue.
- Takeback discount codes cannot be used in conjunction with any other offer codes or Joules promotions or to purchase clearance or sale items or products offered by Garden Trading or the Friends of Joules Marketplace at www.joules.com. Other exclusions may apply.
- Takeback discount codes will only be issued online via www.joules.com or Reskinned.
- To receive your discount at www.joules.com, enter the unique online code displayed in your email during the checkout process.
- For purchases in Joules stores you must present the offer email to store staff. The discount will then be applied to your order.
- Takeback discount codes cannot be used in independent stockists, concessions, outlets or shows and cannot be applied to purchases of gift cards.
- Takeback discount codes cannot be honoured retrospectively if the discount code is not entered at the time of purchase. All orders are subject to acceptance and improper use of takeback discount codes may result in the cancellation of your order.
- Takeback discount codes are for one time use only. If you return items purchased using a takeback discount code no further use of the discount code will be permitted.
- You agree that if you return a product purchased with a takeback discount code, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipt from any subsequent returns, in order to be eligible to receive a cash refund.
- Currently we are unable to accept your takeback items instore as part of this programme.
- Only UK customers aged at least 18 years old are eligible to participate in the Joules takeback programme.
- Takeback discount code values:
- Read Reskinned’s full takeback terms and conditions at https://www.reskinned.clothing/policies/takeback-terms-and-conditions
- Offer Start Time: [10:00 AM] GMT; Offer Start Date: [10/05/22]
- Offer End Time: [23:59 PM] GMT; Offer End Date [19/05/22]
- By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joules.com.
- Receive 25% off marked full price items at Joules’ online store at www.joules.com.
- This offer starts at the Start Time on the Start Date and ends at the End Time on the End Date, as specified above.
- Shipping and handling costs and all applicable taxes are not included.
- Only marked products will form a part of this offer.
- This offer cannot be applied to products offered by Garden Trading or the Friends of Joules Marketplace at www.joules.com.
- This offer is redeemable against full priced items only; products in the Sale or Clearance section at www.joules.com are excluded.
- This offer is not available in Joules stores, independent stockists, concessions, outlets or shows.
- This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
- This offer cannot be redeemed against items that have already been purchased.
- To apply the offer at www.joules.com, add your selected items to your basket and enter your offer code where specified during the check-out process and the discount will be applied.
- This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
- All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
- You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
- These terms are governed by and construed in accordance with English law and the courts of England and Wales shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
- These are the Terms and Conditions which govern each use you make of the donation payment services provided through the campaign with Joules Limited (“Joules”). The donation is made following an initial purchase and reuses your chosen payment details. The donation is one -off. By confirming on the Joules Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation. The amount donated is directly given to the charitable organisation.
- Farms for City Children (further referred to as us or we) is a registered charity in the United Kingdom under registration number 325120. Our registered office is Huxham Barns, Huxham, Exeter, EX5 4EJ.
- If you make an error in your donation, please contact us either by email to fundraisingfarmsforcitychildren.org, by phone at 01392 276678 or by post at Huxham Barns, Huxham, Exeter, EX5 4EJ within 14 days of making a purchase, and a full refund will be made to you. Evidence of the original transfer must be submitted to us for a full or partial refund.
- We reserve the right to amend these Donation Payment Terms and Conditions at any time. These Donation Payment Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts
- By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joules.com.
- Receive 25% off Cox & Cox items online at www.joules.com. The discount is applicable on Cox & Cox products only and is automatically applied.
- This offer is not available in Joules stores, independent stockists, concessions, outlets or shows and cannot be applied to purchases of Joules gift vouchers.
- This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
- This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
- All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
- You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
- This offer cannot be redeemed against items that have already been purchased.
- This offer shall apply from 10:00 GMT on 16 May 2022 to 22 May 2022 23:59 GMT and the offer cannot be used outside of that time period.
- These terms are governed by and construed in accordance with English law and the courts of England and Wales shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
Item | Category | Value (£) |
---|---|---|
Jackets & Coats | Womenswear/Menswear | 15 |
Gilets, Trousers, Jeans, Knitwear, Hoodies, Fleece, Sweatshirts, Shirts, Blouses, Dresses & Jumpsuits | Womenswear/Menswear | 10 |
Skirts, Shorts, Polos, Rugby, Tops, Tunics & Jersey Tops | Womenswear/Menswear | 5 |
Jackets, Coats & Gilets | Childrenswear | 5 |
Wellies & Boots | Womenswear/Menswear | 10 |
Wellies | Childrenswear | 5 |
Leather Handbags | Womenswear | 10 |
Other Bags | Womenswear | 5 |