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Croft & Cole

About
Delivery & Returns

About Croft & Cole

Croft & Cole is the UK's leading online luxury Christmas tree retailer. Each beautiful British-grown tree is hand-selected from farms across the UK by the company's co-founders with only the finest firs making the Croft & Cole cut.

The non-drop Nordmann Firs are delivered fresh from field to door in a hexagonal easy-to-open mess-free cardboard box that is 100% recyclable. Customers can add to their box everything they need to get Christmas started, from fresh-cut handmade wreaths, festive fragranced candles, premium recyclable gift wrap and cards, water-holding stands and energy efficient string lights.

Croft & Cole takes pride in every tree that leaves its Buckingham base to ensure its loyal and valued customers have a hassle-free Christmas and enjoy a stunning centrepiece around which to make magical memories with family and friends.

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DELIVERY & RETURNS

Items typically delivered within 3-5 working days. Individual product lead times will be confirmed at checkout.

TERMS & CONDITIONS

For a full refund, send your item(s) to the address displayed on the delivery note enclosed in your parcel. The item should be returned in its original condition with proof of purchase within 28 days of receipt of order for full priced items or 14 days of receipt of order for sale items. Please note items fulfilled by one of our sellers cannot be returned to a Joules store.