You can send your order back to us in its original condition with proof of purchase within 28 days for a full exchange or refund. If the item you purchased was a sale item then please return within 14 days to receive a refund.
We are pleased to offer you an extended returns period until the 22nd January 2017 for Christmas gifts purchased from the 24th October 2016.
Our full returns policy can be found at by clicking here and viewing our Terms and Conditions page.
Please note that due to health and hygiene reasons we are unable to accept the return any of the following items: (i) swimwear; (ii) underwear; (iii) earrings; or (iv) toiletries, unless they are returned to us unused and in a fully resalable condition with all hygienic seals in place and unbroken. This does not affect your right to return a product if the product is faulty or misdescribed.”
If you would prefer to speak to someone please give us a call on 0345 250 7160
Our normal working hours are:
You can also get in touch by filling in our contact form.