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PINs are on the reverse of you Gift Card.
To reveal the PIN on a Gift Card, scratch off the sliver panel on the reverse of the card to the right of your Gift Card number. PINs are not needed to pay in store; they are only used for online shopping.
Our customer service team are taking calls from home and for security reasons cannot place orders or take payment over the phone. If you have a query that we can help with please contact us on 0345 2507160 or by email at firstname.lastname@example.org. We will endeavour to respond to you as quickly as we can.