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Pay With Klarna
Shop your favourites from Joules,
Friends of Joules and Garden Trading
Pay in instalments with Klarna.

Joules Limited acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18+, subject to status, T&Cs apply. Please note Pay in 30 days and Pay in 3 instalments is not regulated by the FCA. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by the due date.
Risk Warning: Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford your monthly repayments on time.

Pay in 3 interest-free instalments
Step 1 | Add your products to your shopping bag and select ‘3 interest-free instalments’ in checkout. |
Step 2 | Simply enter your debit or credit card details (rest assured this is safe and secure). |
Step 3 | Your first instalment will be collected automatically when your order is confirmed by Joules. |
The New Easy Way To Pay
Easy & Convenient
You can now enjoy your Joules favourites and spread the cost over three payments.
No Interest, Fees or Credit Agreement
Automatic payments are taken every 30 days, so there are no late-payment charges.*
Safe & Secure
Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.
FAQ’s
How Does It Work?
Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will be automatically collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Joules and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You'll receive a reminder from Klarna 2 days before each instalment is collected.
Please note to pay with Klarna on Joules.com, your billing address must be in the UK.
Can I pay with Klarna when ordering products from Garden Trading?
You can choose to pay with Klarna when ordering products from Joules, Garden Trading and Friends of Joules.
Can I pay with Klarna when ordering products from Friends of Joules?
You can choose to pay with Klarna when ordering products from Joules, Garden Trading and Friends of Joules.
Is there a minimum/maximum payment threshold?
Yes. This method of payment is available for orders over £35 and under £1000.
I’d like to use a Joules gift card to pay for part of my order. Can I pay with Klarna for the remainder?
If you’re paying for part of your order with a Joules gift card, unfortunately you cannot use Klarna to pay for the remainder. Please note gift cards cannot currently be redeemed against items supplied by our Friends of Joules partners.
Am I eligible for Pay later in 3 interest-free instalments?
To use Pay later in 3 interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances.
What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna using Pay later in 3 interest-free instalments, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.
Will a credit search take place against me?
Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Joules run credit searches against you that could impact your credit rating.
What happens if I cancel or return my order?
As soon as we have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.
Is my payment information safe?
Payment information is processed securely by Klarna. No card details are transferred to or held by Joules. All transactions take place via connections secured with the latest industry standard security protocols.
Can I pay before the due date?
Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early.
I have asked for a refund. How will I be refunded?
Refunds shall be issued back to the debit or credit card which was originally entered at checkout.
I haven’t received an email with my statement/payment information.
You can log in the Klarna app or at Klarna.com/uk, where you will find all of your orders and payment schedule information.
I still have questions regarding payment, how can I get in touch?
Visit Klarna app or Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.
Now for the legal stuff.
Joules Limited acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18+, subject to status, T&Cs apply. Please note Pay in 30 days and Pay in 3 instalments is not regulated by the FCA. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by the due date.
Risk Warning: Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford your monthly repayments on time.