Why have you changed your website?

After many happy years together, we felt it was time for a change. We have added lots of new features and made it even easier for you to shop. Click here to see 10 reasons why shopping online with us is now easier than ever.

What has happened to my account?

If you had an account with us on our previous site (joulesclothing.com) all your log in details will remain the same as, we will still have your name, billing address and delivery address. The only details you’ll need to re-enter are your debit/credit card details next time you make a purchase. If you experience any problems please do contact our Customer Services Team on 0845 250 7170.

Why has the checkout changed?

With all of the feedback we received we thought we’d make the checkout process for our new website quicker and easier. However if you do experience any problems at the checkout, please call our Customer Services Team on 0845 250 7170 who will be more than happy to help you through the process.

How do I log in now?

You can log in by clicking here, by logging in on the homepage or at the checkout.